Job Description

Pricing and Analysis Manager - Cape TownFull job descriptionLOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW:Job Title: Pricing and Analysis ManagerJob Type: Full-Time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Position Overview:We are seeking a Pricing and Analysis Manager, who will be responsible for overseeing pricing strategies, conducting market analysis, and providing insights to optimize revenue and profitability for the organization. The role will involve leading a team of pricing analysts, developing pricing models, and collaborating with cross-functional teams to drive strategic pricing decisions aligned with business objectives. You will leverage data-driven insights, competitive intelligence, and market trends to develop pricing strategies that maximize value and enhance competitiveness in the marketplace.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.POSITION RESPONSIBILITIES:Key Responsibilities:Develop and implement pricing strategies and tactics that align with business objectives, market dynamics, and customer value propositions.Analyze pricing trends, competitive landscape, and customer behavior to identify opportunities for pricing optimization and revenue growth.Conduct market research and competitive analysis to assess pricing dynamics, industry trends, and customer preferences.Monitor competitor pricing strategies, product positioning, and promotional activities to inform pricing decisions and maintain competitive advantage.Design and develop pricing models, tools, and frameworks to support pricing decisions, discount structures, and promotional pricing strategies.Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure alignment and consistency in pricing methodologies and guidelines.Analyze pricing performance metrics, including revenue, margin, and price elasticity, to evaluate the effectiveness of pricing strategies and initiatives.Identify areas of improvement and recommend pricing adjustments, discounting strategies, and value-added services to drive revenue and profitability.Partner with sales and marketing teams to develop pricing proposals, negotiate contracts, and support customer negotiations while balancing revenue goals and customer satisfaction.Collaborate with product management and finance teams to assess product profitability, pricing tiers, and bundling strategies to optimize product portfolio performance.Lead and mentor a team of pricing analysts, providing guidance, coaching, and professional development opportunities to enhance team performance and capabilities.Foster a culture of collaboration, accountability, and continuous improvement within the pricing team and across the organization.CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated, dedicated and should possess the below qualities:Bachelor's degree in Business, Finance, Economics, or related field.4years experience in pricing analysis, revenue management, or related roles, preferably in a B2B or B2C environment.Strong analytical skills, with proficiency in quantitative analysis, statistical modeling, and financial analysis techniques.Proficiency in pricing methodologies, pricing software, and business intelligence tools (e.g., Tableau, Power BI, SQL).Excellent communication and presentation skills, with the ability to articulate complex pricing concepts and recommendations to senior leadership and stakeholders.Strategic thinker with a data-driven mindset and the ability to translate insights into actionable strategies and initiatives.Strong project management skills, with the ability to prioritize tasks, manage deadlines, and drive projects to completion.Leadership experience, with a track record of building and leading high-performing teams.Knowledge of pricing regulations, compliance requirements, and industry best practices.Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities.CONDITIONS OF EMPLOYMENT:Must be authorized to work in the country where the job is based.Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.COMPENSATION DETAILS:WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.PHYSICAL REQUIREMENTS:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.REASONABLE ACCOMMODATION:It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.ABOUT MCI (PARENT COMPANY):MCI (www.mci.world) helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).DISCLAIMER:The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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