Principal Clerk

eThekwini, KwaZulu-Natal, South Africa

Job Description


To provide customer and related services in accordance with the principles of Batho Pele and the unit's vision to the eThekwini Municipality customers.Physical Requirements:

  • Must be physically capable of carrying out the duties of the post.
This post reports to SUPERVISOR (CUSTOMER CARE)
Key Responsibility Areas
  • Attend to information sharing, queries and complaints from customers in respect of various services provided by the municipality.
  • Receive and scrutinize applications for vending permits from prospective street traders.
  • Receive and process applications for business license applications in respect of food handling, entertainment and hawking in accordance with the Business Licensing Act.
  • Responsible for general administration duties including filing, maintaining literature and information.
  • Complete a transactional management register daily.
  • Undertake related duties.
Competencies
  • Attention to detail.
  • Ethics and professionalism
  • Organisational awareness.
  • Planning and organising.
  • Business processes.
  • Use of Technology.
  • Interpersonal relationships.
  • Communication.
  • Client orientation and customer focus.
  • Action orientation.
  • Resilience.
  • Change readiness.
Essential Requirements
  • Grade 12 (NQF Level 4) or equivalent.
  • 2 Years relevant experience.
  • Computer Literacy.
Preferred Requirements
  • Grade 12 (NQF Level 4) or equivalent and an Administrative Certificate.
  • 3 Years relevant experience.
Housing Subsidy Yes
Leave Yes
Medical Aid Yes
Pension Fund Yes
Remuneration R218 077.44 / R283 086.84 PER ANNUM
13th Cheque Yes
Contact Name Lily Tandabantu
Contact Telephone 0313227701

eThekwini Municipality

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Job Detail

  • Job Id
    JD1375253
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R283086.84 per year
  • Employment Status
    Permanent
  • Job Location
    eThekwini, KwaZulu-Natal, South Africa
  • Education
    Not mentioned