To provide all necessary clerical and administration services to the Revenue Protection Branch. Key Responsibility Areas
Provides assistance to the Administration Assistant.
Attends to telephonic enquiries and the counter in respect of Revenue Protection Matters.
Compiles list of audits required from completed work and captures feedback information
from site inspections on the computer systems.
Prepares documentation, including the processing of complaint forms manually and
electronically as directed.
Checks meter details and consumption patterns on relevant computer systems.
Generates, processes and captures the removal of all gear (RAG) from connection.
Captures data on the computer system with regard to meter changes and allocating meters
to workshop or connection to maintain data integrity.
Processes requisitions on the computer system.
Undertakes the raising and reversal of estimated charges and other fees.
Competencies
Written Communication
Oral Communication
Attention to Detail
Ethics and Professionalism
Planning and Organising
Problem Solving
Data Processing & Analysis
Use of Technology
Service Delivery Orientation
Client Orientation and Customer Focus
Essential Requirements
Grade 12 (NQF Level 4) or equivalent.
2 Years relevant experience.
Computer Literacy.
Preferred Requirements
Grade 12 (NQF Level 4) or equivalent and an Administrative certificate.
Valid motor vehicle driving license.
3 Years relevant experience.
Housing Subsidy Yes Leave Yes Medical Aid Yes Other Allowances N/A Pension Fund Yes Remuneration R 218 077.44 - R 283 086.84 PER ANNUM 13th Cheque Yes Contact Name HR COUNTER Contact Telephone 0313113103