Job Description

CLOSING DATE:30 OCTOBER 2024 PRINCIPAL TECHNICAL OPERATOR- EASTERN CAPE Department: RADIO AND REGIONAL TECHNOLOGY Position ID: 60018254 Scale Code: 403 Report Line: SECTIONAL LEAD- OPERATIONS MANAGEMENT MAIN PURPOSE OF POSITION Operational support to Broadcast Clients (internal and external) in order to coordinate/plan/setup/prepare/record and playout of broadcast material in support of all platforms with expected standards and available facilities/ equipment KEY ACCOUNTABILITIES * Provide to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model. * Contribute to Opex and Capex Plans * Capex and Opex involvement to input into the project scope development, * Provide operational designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions * Participate in Capex project and system execution, commissioning and operational workflows to deliver on functional requirements and avoid on-air disruptions * Finance Motivations * Proper investigation & acceptable explanation of budget for motivations * Accurate submission of Capex & Opex inputs into departmental budget * Opex contribution to ensure broadcast systems sustainability * Specialised Sound/Video skills ensuring alternative Revenue Streams, eg CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list * Designing fit-for-purpose innovative operational solutions in consultation with digital partners to create resolutions * Agreed % of targets met; Agreed % of resources, equipment and facility availability * Above average rating of SLA * Submission of ad-hoc incidence fault reports and resolutions to line manager as required * Contribute to service delivery standards and guide the team to achieve them * Accurate monthly reporting on deliverables (broadcast, recording, production and post production), non-conformance & flagging of potential risks with provided solutions/mitigations * Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed * Identify and coordinate operational production requirements * Transmit audio/visual in liaison with Main Control as per schedule (production/OB) * Plan, obtain, setup, test and operate facility equipment * Setup and operate camera and Live View for News and external broadcasts * Full and comprehensive understanding of mic placements and industry best practises. * Guide and set up in the field programming, recordings, mixing and front-of-house for all audio requirements * Plan, execute comprehensive multi-layered drama productions with FX, music and different audio streams * Plan, and execute recordings in accordance to customer requirements and broadcast standards * Monitor for schedule changes as per customer request * Monitor sound/video quality to broadcast standards * Setup mix-minus and program audio desks. * Operating digital playout systems * Full Digital Lighting requirements for live shows as well as OBs. * Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards(if necessary) * On time delivery of production material, within scope & within specifications * Contribute to procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures * Escalate Risk findings reported with corrective treatment plans * Monitor adherence to OHS and compliance with SABC Company Policies & Procedures * Maintain discipline in accordance with company policies & procedures * 95% of assets verified annually * Effective control and management of all assets falling within area of control and outside broadcasts. * Customers served in operational proficient, friendly and helpful manner * Monitor compliance of services rendered with customer request and address non-conformance * Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options * Compliance with performance management policies and procedures * Performance agreements with manager annually * Formal reviews conducted with manager and documented as per deadlines (Quarterly) * Individual operational training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs MINIMUM REQUIREMENTS * Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification * Sound Engineering Diploma (will add advantage) * Drivers License: C1 (Code 10) with PDP * Minimum 7 years experience in broadcast environment, minimum of 3 years as Senior Operator level with relevant experience in Digital Sound & Video within live, production and post production environment. KNOWLEDGE AND SKILLS * Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able. * Excellent communication skills and ability to work in a team and lead the team if required. * Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point. * Ability to work under pressure and handle conflict * Willingness to work irregular hours and shifts to sustain 24/7 on-air facility environment
KEY ACCOUNTABILITIES * Provide to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model. * Contribute to Opex and Capex Plans * Capex and Opex involvement to input into the project scope development, * Provide operational designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions * Participate in Capex project and system execution, commissioning and operational workflows to deliver on functional requirements and avoid on-air disruptions * Finance Motivations * Proper investigation & acceptable explanation of budget for motivations * Accurate submission of Capex & Opex inputs into departmental budget * Opex contribution to ensure broadcast systems sustainability * Specialised Sound/Video skills ensuring alternative Revenue Streams, eg CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list * Designing fit-for-purpose innovative operational solutions in consultation with digital partners to create resolutions * Agreed % of targets met; Agreed % of resources, equipment and facility availability * Above average rating of SLA * Submission of ad-hoc incidence fault reports and resolutions to line manager as required * Contribute to service delivery standards and guide the team to achieve them * Accurate monthly reporting on deliverables (broadcast, recording, production and post production), non-conformance & flagging of potential risks with provided solutions/mitigations * Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed * Identify and coordinate operational production requirements * Transmit audio/visual in liaison with Main Control as per schedule (production/OB) * Plan, obtain, setup, test and operate facility equipment * Setup and operate camera and Live View for News and external broadcasts * Full and comprehensive understanding of mic placements and industry best practises. * Guide and set up in the field programming, recordings, mixing and front-of-house for all audio requirements * Plan, execute comprehensive multi-layered drama productions with FX, music and different audio streams * Plan, and execute recordings in accordance to customer requirements and broadcast standards * Monitor for schedule changes as per customer request * Monitor sound/video quality to broadcast standards * Setup mix-minus and program audio desks. * Operating digital playout systems * Full Digital Lighting requirements for live shows as well as OBs. * Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards(if necessary) * On time delivery of production material, within scope & within specifications * Contribute to procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures * Escalate Risk findings reported with corrective treatment plans * Monitor adherence to OHS and compliance with SABC Company Policies & Procedures * Maintain discipline in accordance with company policies & procedures * 95% of assets verified annually * Effective control and management of all assets falling within area of control and outside broadcasts. * Customers served in operational proficient, friendly and helpful manner * Monitor compliance of services rendered with customer request and address non-conformance * Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options * Compliance with performance management policies and procedures * Performance agreements with manager annually * Formal reviews conducted with manager and documented as per deadlines (Quarterly) * Individual operational training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs

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