Job Description

12 Month contract role with market leader in the Financial Services / Investment sector requires the services of seasoned and skilled Process Engineer experienced in Business Process Improvement / Automation and Process Modelling methods and standards.12 Month contract role with market leader in the Financial Services / Investment sector requires the services of seasoned and skilled Process Engineer experienced in Business Process Improvement / Automation and Process Modelling methods and standards.RPOCESS ENGINEER
Purpose of the role:
Leads, supports and facilitates process improvement initiatives across multiple functional units for both strategic and continuous process improvement and process automation efforts.
- Strategic and transformational support includes design and support throughout implementation to assure people / process / technical solutions align with strategic initiative while driving consensus among business units including process ownership and governance.
- Design activities include the documentation, management and oversight of end to end business process analysis assuring improved productivity, cost effectiveness, appropriate embedding of Key Performance Indicators, and appropriate controls for both regulatory and compliance considerations.
- Provides consultative services and analytic support to business management leveraging LEAN practices, Six Sigma methodologies and tools.PROCESS IMPROVEMENT

• Lead the definition, scoping, chartering efforts for business process analysis / design projects related to process improvement and automation initiatives assuring optimal business and functional delivery of the strategic delivery framework.
• Participate in planning sessions with business owners to improve business processes and to prioritize and drive process re-engineering initiatives including process ownership and governance.
• Access and analyze processes, data points, and controls to determine sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement. Identify root causes of problems and demonstrate the ability to development and make recommendations for solutions to mitigate root cause.
• Responsible for improving organizational capabilities including facilitating company growth, customer loyalty, cost reduction, improved efficiency, employee engagement and culture change through the application of high-impact business process engineering initiatives
• Experience in managing projects across multi-functional teams
• Participate and support business case development process to identify change execution impacts to people, process, and technology solutions to achieve business objectives
• Document processes and procedures using standard methodologies and tools
• Ensures all changes to processes are reflected in the repository of process documentation
• Apply process improvement and reengineering methodologies and principles to identify and plan improvements (process and technology) including identifying the current process, applying best practices, and creating performance measurements
• Contribute to the design and implementation of organization-wide process-centric methodologies (i.e. Lean Six Sigma, Metrics, Goal Alignment, etc)
• Provide process and business consultation services which include research, analysis facilitation and business process improvement techniques to propose and implement business and system solutions that meet strategic objectives
• Facilitate the business requirements to the technical teams. Assists the technical teams with business process designs guidance,
• Work with customers (business and technology partners) to establish and maintain excellent working relationships, resolve issues, and promote team services and capabilities
• Facilitate organizational change
• Provide education and coaching on process methodologies, enterprise process leadership, and impact of recommended changes.

SKILLS REQUIREMENTS:

• Banking or Financial Services background would be preferred
• Business Process Modeling with BPMN experience
• BPMN 2.0 and deep understanding of advanced business modeling concepts
• Analytical, Facilitation, Verbal/Written Communication skills
• Present information, analysis, ideas and positions in writing in a clear and convincing manner
• Ability to navigate complex organizational structures and work in a matrix-type environment
• Ability to foster collaboration, value the perspectives of others and gain support and buy-in for recommendations

EDUCATIONAL REQUIREMENTS:

• Bachelor Degree in Business, Business Administration, Industrial/Management Engineering or IT related field, or equivalent (5 or more years) experience in Process Improvement
• Three (3) to seven (7) years working experience in Business Process Improvement/Automation
• Expert Process modelling methods and standards
• Advanced Process engineering methodologies (6 Sigma/Lean Sigma/)
• Advanced Knowledge of software development life-cycle methodologies
• Project Management Certification
• Six Sigma Black or Green Belt Certification would be advantageous

Contact me at the detail listed below.Thank you,Theresa Steenkamp.
Key Account Manager - Network Contracting Solutions
tsteenkamp a t network contracting co zaFor more information please contact:Theresa Steenkamp

Network Contracting Solutions