Job Description

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organizations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilizing new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Manage and oversee the daily operations of the claims procurement department by ensuring the efficient execution and monitoring of all claims procurement-related tactical initiatives, processes, procedures and systems. Develop procurement strategies, optimizing service provider relationships and ensure compliance with Momentum Insure policies and regulatory requirements.

Requirements

A minimum of Matric or Grade 12 qualification
Bachelor's Degree or relevant qualification is preferable
Minimum of 5yrs Short Term Insurance experience
Minimum of 5years Short Term Insurance Claims and Claims Procurement.
Minimum of 5yrs experience in management experience
Understanding South African Building Regulations and Standards
Intermediate to expert level understanding of CodePlex and software procurement trends
5yrs+ Experience in managing the end-to-end procurement process.
5yrs+ Experience in non-motor procurement (advantageous)
Advanced experience in Microsoft Suit
Knowledge of the legislative impact on the insurance and financial services industry
Knowledge of the procurement claims value chain

Duties & Responsibilities

Managing the claims procurement specialist team [high-level of productivity & performance, including performance management]
Hold monthly one-on-one meetings to discuss any performance & development topics with employees and conduct monthly employee audits to confirm if Business Score Card objectives are achieved
Support and align department to all Momentum Insure strategic objectives, such as developing supplier and assessment strategies related to cost containment, supplier management and superior customer experience.
Partner with Momentum Insure's internal stakeholders [Actuarial, Underwriting, Legal, Claims, Sales, and Servicing] to understand business needs.
Ensure that procurement policy and guidelines, support the needs of Momentum Insure, and best practice & code of ethics is applied and delivered.
Assist with complaints received via the Service Provider Conduct escalation process.
Audit claims to ensure that the most appropriate recommendations are shared with the relevant stakeholders
Assess and report on potentially fraudulent claims.
Identify innovative opportunities to improve efficiencies, client experience and claims costs
Manage service provider relationships and performance
Present procurement initiatives to the relevant internal Steering Committees
Manage the Broad-Based Black Economic Empowerment (BBBEE) initiatives and legislative requirements
Monthly Reporting to relevant Committees and/ or Forums
Manage Enterprise and Supplier Development initiatives and legislative requirements
Engage with stakeholders to understand business needs, ensure that procurement policy and guidelines support the needs of Momentum Insure, and that best practice & code of ethics is applied and delivered.


Support the Head of Procurement in the delivery of procurement strategies relating to all spend areas as well as assisting in complex negotiations that will optimize the overall commercial position of Momentum Insure
Manage the end-to-end procurement process (including CRM) for key contracts in collaboration with key business areas i.e. claims operations, investigations and legal
Ensure processes and procedures related to supplier and team management are fully documented and followed.
Work closely with Momentum Group procurement team to manage B-BBEE in line with Momentum Group transformation strategy & targets.
Deliver competitive advantage through cost savings relating to average cost of claim, CodePlex implementation and supplier management.

Competencies

Communication skills - verbal and written
Problem-solving skills
Planning and organizing skills
Interpersonal skills
Business acumen
Influencer [building relationships]
Teamwork
Detail orientated
Accountability
Ability to analyse and manage contracts at all levels.
Negotiating skills/solution driver
Ability to handle/manage stress
Conflict Management
* Leadership and Management skills