Job Description

The main purpose is to optimize customer experience, collaborate with internal partners, stay updated on product developments, conduct market research, spearhead product development, and manage multiple projects effectively.Bachelors degree in Food Technology or Consumer Science.
Proven experience (5-7 years) in baking technology, preferably in industrial-scale baking environments.
Strong communication and relationship management skills.
Ability to effectively prioritize tasks and manage time.
Willingness to travel locally and internationally as needed.Key Responsibilities:Customer Experience: Cultivate strong customer relationships and establish solution-driven partnerships.
Collaborate closely with internal teams to deliver comprehensive support to customers and guarantee their satisfaction.
Product/Equipment Knowledge: Stay updated on Freddy Hirsch Group''s (FHG) diverse range of products and equipment, and effectively demonstrate their benefits through training sessions and presentations.
Market Research: Conduct thorough market research to recognize industry trends and tailor our offerings to meet customer demands.
Market Awareness: Develop strategic plans to identify potential customers and convert leads into lucrative sales opportunities.
Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to resolve equipment issues and seamlessly integrate solutions into their business operations.
Project Management: Exhibit exceptional organizational skills to manage multiple projects concurrently and ensure their timely completion.

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