Product Consultant

Tembisa, Gauteng, South Africa
Smollan
705 Current Jobs Openings
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Job Description


DescriptionJob Summary:To ensure exposure of product/service, increased sales and achievement of targets by representing the company and its services to the trade at an in-store level and growing the customer base within the forecourtKey Responsibilities and Deliverables:

  • Customer Experience Management
+ Manage customer vetting and registration+ Manage rental process+ Gather feedback and suggestions from customers to continuously improve the rental service+ Monitoring and managing inventory including the storing, tracking and maintenance of equipment
  • Inventory Management
+ Monitoring and managing inventory including the;+ Storing+ Tracking+ Maintaining of equipment+ Charging devices
  • Managing & Ensuring Compliance
+ Standards & Discipline Management+ Brand Management & Compliance onsite+ HSSE compliance+ Non-Compliance Escalation+ Reporting and KPI's
  • Delivery of Quality Reporting & Insights
+ Feedback on what is working and what is not working,+ Red flag escalations of issues encountered on the sites,+ Speedy response to resolve issues that are encountered,+ Provide insights gained from customer interactionsAdministration
  • Capture daily, weekly and monthly reports based on customer interactions and sales
  • Identify challenges and corrective actionsCustomer Satisfaction and Service
  • Gather feedback from customer complaints, queries and requests and ensure resolution
  • Build and maintain strong working relationships
Key Competencies Organisational commitment Teamwork and collaboration Relationship buildingAgilityPerformance and results driven Continuous growth & improvement Resilience & stress management Service ExcellenceAnalysis & problem solving Sales orientationQuality and detail excellence CommunicationRequirementsMinimum Qualifications: MatricMinimum Experience: 2-3 years experience in commission-based sales in Retail environmentKnowledge, Skills & Abilities: Sales and Marketing knowledgeCustomer Service SkillsSelf managementEffective administration and communication skillsKnowledge and understanding of renewable energyWork LevelSkilledTypeContractSalaryMarket RelatedDuration6 MonthsEE PositionNoLocationTembisa

Smollan

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Job Detail

  • Job Id
    JD1350746
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tembisa, Gauteng, South Africa
  • Education
    Not mentioned
 
 
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