Job Description

About Electrum

Electrum is an exciting B2B SaaS cloud payments technology company. We partner with some of South Africa's biggest household names, enabling them to improve their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.

About the Role

Do you have a background in B2B SaaS technology with experience in providing an amazing client service experience? If you want to be part of the forefront of cloud payment technology in South Africa, this may be the ideal role for you.

We are looking for a candidate to join our product management team and to work closely with our clients, our Client Service and Operations functions and our Engineering teams to define and deliver the roadmap for one of our product lines.


You'll have the opportunity to work with a wide range of the functions within Electrum; from Business Development, to Sales & Marketing, Engineering, Client Service and Cloud Operations. And, most importantly, to work directly with our clients.

Requirements

Bachelor's Degree in Science, Engineering, Commerce, or Finance, or the equivalent in working experience. Minimum 4 years experience in the fields of B2B SaaS services, and, ideally, payments or banking technology Excellent verbal and written communication skills Curious about technology and its application to payments and transaction processing.
Most importantly we are looking for a candidate whose goal it is to work with our clients to solve complex problems and to deliver technology solutions that are ready to scale to process millions of financial transactions per day.

Benefits

We have created an high-performance culture where you can expect:

Career growth - Delivering world-class financial services software products in a fast-paced company is not easy, and it takes an insane amount of effort. But in return for your effort you'll get hands-on experience working on products that are used by millions of people, and a high quality work experience that will accelerate your career faster than anywhere else. Transparency - We openly discuss strategy, finances, salaries and other major decisions. Autonomy - We know you'll be able to make good decisions if you have good information, and we trust you. Shared Vision - You'll be able to shape a vision you can believe in - on how to build the future of financial services. Work-life balance - You know when your brain has switched off for the day and you need to go for a hike or coffee shop with a view, but you also know when your team needs help to bring that strategic deliverable home. At Electrum you will be expected to know when you deserve that time out, and when you need to knuckle down and get the work done.
These are few practical ways we practise the culture we are so proud of:

Flexible work hours Daily cooked lunches and a stocked kitchen for the afternoon nibbles Team socialising like hikes, getaways, and dinners A generous leave policy, starting at 20 days per year A recreational area with foosball and table tennis Fatsaks scattered around the office for deep thinking or meditation
If this sounds like a role and place where you can spread your wings, please apply now.


We have created a safe, transparent environment where:

We know mistakes happen, and that's okay. We even have a three-step approach to dealing with them: Tell everyone about it Fix the mistake Tell everyone about the solution You are responsible for your actions - both the successes and the failures * We talk openly about salaries and bonuses. At Electrum, we believe it's evident why some people earn more and others a bit less. It's like being on a sports team where salaries are widely known.