Job Description

We are seeking an experienced and dynamic Product Manager for Lending Products to join our team. This is a pivotal role that will drive the strategic vision, development, and execution of our lending product offerings. The ideal candidate will lead cross-functional teams to deliver innovative, customer-centric solutions that maximize profitability and align with the business's overall goals.



You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.

Key Responsibilities:

Lead the development and execution of product strategies that align with the organization's business goals. Drive product launches that achieve market acceptance, revenue targets, and customer satisfaction. Analyse market opportunities, customer needs, and competitor offerings to refine product strategies and enhance service offerings. Define product features, pricing models, and positioning to meet customer requirements and maximize profitability.

Product Lifecycle Management:

Manage the end-to-end lifecycle of lending products--from conceptualization and design to implementation and retirement. Continuously assess product performance using key metrics and adjust strategies to ensure success. Plan and execute future lending product configurations and workflows, ensuring scalability and efficiency.

Stakeholder Collaboration:

Partner with internal teams such as Credit, Operations, Finance, and Marketing to ensure product alignment and successful implementation. Work closely with technology teams to ensure optimal product functionality and user experience. Collaborate with compliance and legal teams to ensure regulatory requirements are met.

Customer Experience and Support:

Drive initiatives to enhance the customer experience and streamline the customer journey for lending products. Oversee the creation of training and support materials for customer-facing teams. Act as the primary point of contact for customer feedback related to lending products, addressing issues and identifying opportunities for improvement.

Market and Competitor Analysis:

Conduct market research to stay informed on industry trends and competitor activities. Use insights to refine product strategies and maintain a competitive edge in the market.

Reporting and Analytics:

Set clear KPIs and performance metrics to measure the success of lending products. Provide regular reports to senior management on product performance, including loan disbursement rates, default rates, and customer acquisition metrics. Present actionable recommendations based on data analysis to drive strategic decisions.

Team Leadership:

Lead, mentor, and manage a cross-functional team, ensuring the necessary skills and knowledge for successful product delivery. Foster a positive team environment and promote collaboration across departments.


Bachelor's degree in business administration, Marketing, or a related field. Minimum of 5 years of experience in product management, with at least 2 years in a leadership role. Proven track record of successful product launches and market success. Strong understanding of the financial sector and competitive landscape. Exceptional communication, interpersonal, and presentation skills. Ability to manage and lead cross-functional teams effectively in an agile environment. Strong analytical and problem-solving skills, with a focus on data-driven decision-making. Excellent communication and interpersonal skills to engage and align stakeholders. Experience with lending practices in the financial industry. Knowledge of governance, risk, and compliance within the lending space. International market exposure and experience with Agile methodologies. Proficiency in business intelligence tools and data analysis. Experience in the lending space within a financial institution. Knowledge of governance, risk, and compliance frameworks in lending. Familiarity with Agile development methodologies and business intelligence tools. * Experience managing international markets is a plus.