Product Support Manager Axxis

GP, ZA, South Africa

Job Description

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Overview




The main purpose of this role is to conduct and manage product, field and client support of AXXIS detonator products. Facilitate training of new clients on the use of the AXXIS products. Conduct assessments on trainees up to certification. Responsible to ensure that all the requirements of the OSH Act, and statutory prescriptions (at a minimum) are met on the site. Presenting of the current product to new clients, customer-focused, strong interpersonal skills, analysis and ability to troubleshoot.

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Qualifications



Certificate in Explosives Management Systems Surface Rock Breaking Certificate (blasting licence)

Advantageous Requirements






Degree or diploma in Explosives Management Systems
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Experience



5 years demonstrated experience inelectronic blasting systems management 2 years mining experience including mining, blasting, blast auditing and reporting. Previous experience in supervising employees. Previous responsibility for managing costs.
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Duties



Interacting and liaising with customers daily. Enhancing service delivery. Planning and organizing to meet orders on blasting equipment Bench marking. Reporting on previous blasts and general. Monthly report to BME management and mine including a blasting efficiencies report and cost analysis. Training of mine personnel. Implementation of AXXIS initiation system. Client support related to the AXXIS product Investigate product related issues regarding quality, failures and performances Technical assistance with regards to mining operations. Ensuring the correct procedures are followed regarding AXXIS SOP's Responsible to ensure that all the requirements of the OSH Act, and statutory prescriptions (at a minimum) are met on the site. Responsible for ensuring that staff working on the site meet all the statutory, legal and BME SHEQ requirements, standards, and prescriptions necessary for the performance of day-to-day activities on the site as well as preparing for and executing a detonation. This includes, among other things, the items on the Monthly Site Inspection Form as well as for underground blasting preparation and exec.
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Job Competencies



Job Related Skills




Organizational skills Motivate and manage others. Customer focused. Strong interpersonal skills. Ability to troubleshoot. Ability to exercise autonomy/independence. Strong decision-making skills. Report writing skills Complex Problem Solving

Competency Requirements





Adhering to Principles & Values - Essential

Planning and Organising - Essential

Problem Solving - Essential

Good communication skills - Essential

Coping with Pressures and Setbacks - Essential ###

General

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Job Detail

  • Job Id
    JD1386138
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GP, ZA, South Africa
  • Education
    Not mentioned