Job Description

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Production Manager in the Western CapeThe Production Manager is responsible for ensuring that the operation is performing at their maximum productivity level within the Distribution Centre.

• Matric / NQF level 4 English
• 4 - 5 years experience in a Logistics / Distribution / Retail Store/Facilitator
• Min 3 years supervisory experience
• Computer literate (MS Office)
• Interpersonal skills
• Good oral and written communication skills
• Problem solving ability
• Strong decision making skills
• Organized, efficient and task driven
• Ability to multi-task
• Conflict management
• Excellent IR experience

• Ensuring that the handover between shift managers is consistent and done correctly
• Manager the reporting of the shift managers, checking that the correct reports are completed and the updates are completed with correct information
• Implementation of new processes to ensure the DC operates more efficiently
• Ensuring discipline is enforced and maintained, whether it be with the supervisors or TES staff
• Ensure all procedures are in places, trained and understood as well as implemented daily
• Floor walks to be conducted with the supervisors to ensure Standard Operating Procedures are followed
• Managing the Convenience supervisor and picking performance and swiping discipline of the staff
• Briefing all Supervisors on the daily targets / setting hourly goals to ensure effective production efficiency
• Ensuring that the Key Performance Indicator are set and managed and maintained across all shifts
• Ensuring consistency between all shifts and supervisors; housekeeping standards, training standards, time keeping, reporting updates to management, reports and time performance
• Ensure stock from receiving floor is put away within the set time frame (Dock to stock)
• Monitoring late picks / short picks and markouts
• Ensuring that batch refills are done timeously

• Development and review of detailed Standard Operating Procedures. Ensuring manuals SOPs are updated on a regular basis
• Engage with Operations manager, Shift Managers, Supervisors and TES Managers
• Address challenges ACMS compliance may experience with regards to SOPs not being adhered to by Managers
• Ensure consistency is maintained between all shifts, supervisors and managers

• Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of people
• Daily management and coaching of direct reports.
• Ensure adherence to all HR policies, processes, and SOPs
• Ensure Succession planning is in place for all supervisors and managers
• Ensure team members are appropriately trained and developed to fulfil their roles and drive a learning culture in the business unit

• The job entails reporting directly to the Operations Manager
• The working temperature on the DC floor ranges from 1xc3x82xc2xb0C to -28xc3x82xc2xb0C
• Full medicals are required yearly
• Manage multi shifted production and convenience teams and may be required to work outside the normal working hours
• Official working hours for this position are 44 hours per week (12 hour shifts) excluding Overtime, DC is run on a 3 shift system from Sunday to Friday as per shift roster

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