Job Summary A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Production Manager in the Western Cape The Production Manager is responsible for ensuring that the operation is performing at their maximum productivity level within the Distribution Centre. Matric / NQF level 4 English 4 - 5 years experience in a Logistics / Distribution / Retail Store/Facilitator Min 3 years supervisory experience Computer literate (MS Office) Interpersonal skills Good oral and written communication skills Problem solving ability Strong decision making skills Organized, efficient and task driven Ability to multi-task Conflict management Excellent IR experience PRIMARY RESPONSIBILITIES Ensuring that the handover between shift managers is consistent and done correctly Manager the reporting of the shift managers, checking that the correct reports are completed and the updates are completed with correct information Implementation of new processes to ensure the DC operates more efficiently Ensuring discipline is enforced and maintained, whether it be with the supervisors or TES staff Ensure all procedures are in places, trained and understood as well as implemented daily Floor walks to be conducted with the supervisors to ensure Standard Operating Procedures are followed Managing the Convenience supervisor and picking performance and swiping discipline of the staff Briefing all Supervisors on the daily targets / setting hourly goals to ensure effective production efficiency Ensuring that the Key Performance Indicator are set and managed and maintained across all shifts Ensuring consistency between all shifts and supervisors; housekeeping standards, training standards, time keeping, reporting updates to management, reports and time performance Ensure stock from receiving floor is put away within the set time frame (Dock to stock) Monitoring late picks / short picks and markouts Ensuring that batch refills are done timeously COMPLIANCE Development and review of detailed Standard Operating Procedures. Ensuring manuals SOPs are updated on a regular basis Engage with Operations manager, Shift Managers, Supervisors and TES Managers Address challenges ACMS compliance may experience with regards to SOPs not being adhered to by Managers Ensure consistency is maintained between all shifts, supervisors and managers PEOPLE MANAGEMENT Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of people Daily management and coaching of direct reports. Ensure adherence to all HR policies, processes, and SOPs Ensure Succession planning is in place for all supervisors and managers Ensure team members are appropriately trained and developed to fulfil their roles and drive a learning culture in the business unit WORKING CONDITIONS The job entails reporting directly to the Operations Manager The working temperature on the DC floor ranges from 1xc3x82xc2xb0C to -28xc3x82xc2xb0C Full medicals are required yearly Manage multi shifted production and convenience teams and may be required to work outside the normal working hours Official working hours for this position are 44 hours per week (12 hour shifts) excluding Overtime, DC is run on a 3 shift system from Sunday to Friday as per shift rosterTalentCruRecruiter
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