Programme Administrator
Midrand, Johannesburg, South Africa
Job Description
Provide support to partners in the following areas:
- Administrative
- Onboarding of new partners
- Training and Enablement
Support:
- Ensures that opportunities presented by Partners are logged into the system (Ignite and Siebel)
- Track Partners performance against logged opportunities
- Onboarding of new partners, arrange training and systems.
- Ensure adherence to rules of engagement between Partners and Account Managers
- Stakeholder Engagements:
- Interfaces with Lines of Business for in-depth understanding of new products
- Engages with the Commercial Management team on Commissions Policy / Processes impacting Partners.
- Audits:
- Attends to partner management audits.
- General Admin
- Daily management of partner queries Admin:
- Investigate commission queries.
- Validate commission queries.
- Onboarding of new partners
- Provide internal systems
- Arrange training
- Consolidate required documentation.
- Obtain approval on required documentation
- Manage and monitor workflow requests.
- log a call/ engage commission teams on the queries
- Progress update on queries
- Manage and educate partners on any administration systems and updates.
- Activity Description: Escalation Management Commission Escalations
- Investigate and resolve commission escalations.
- C2 General
- Engage Account Managers and Partners on the query progress.
- Arranges and ensures Partners are trained on companies products and processes.
- Ensures Partners are familiar with companies systems.
- Establish and execute a development plan for Partners to achieve their business ambitions.
JobPlacements.com
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1328156
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMidrand, Johannesburg, South Africa
-
EducationNot mentioned