Job Description

To provide Functional Application Support Services relating to specific application systems according to service
elements as specified in the applicable service level agreements.
Key Responsibility AreasTo provide Business Advisory Services. To provide functional application support services. Provide implementation
support. Transfer skills to team members. Provide Integrated Management information support solutions to clients
and management.
Qualifications and ExperienceMinimum: 3-year Bachelor's Degree or National Diploma in ICT or a related field.
Experience 3-4 years' experience/exposure in ICT services/Industry. Experience of systems maintenance and
support.Technical Competencies DescriptionUnderstanding of the client business. (Business processes, policies and/or business operations). Business Process
Management (BPM). Software integration testing, system integration testing, user acceptance testing and
implementation of acceptance testing procedures. Understanding of enterprise business systems. Software
configuration/release principles. System implementation methodologies. Customer Relationship management. SITA
Internal processes. IT Security standards and practices. Service management principles Client Business process
development/ improvement. URS Development.
How to applyTo apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1.
Register using your ID and personal information;
2.
Use received one-time pin to complete the registration;
3.
Log in using your username and password;
4.
Click on Employment & Labour;
5.
Click on Recruitment Citizen to create profile, update profile, browse and apply for jobs;Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:1.
Click on Employment & Labour;
2.
Click on Recruitment Citizen
3.
Login using your username and password
4.
Click on Recruitment Citizen to create profile, update profile, browse and apply for jobs
For queries/support contact OR call 080 1414 882CV`s sent to the above email addresses will not be consideredClosing Date: 07 June 2024DisclaimerSITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan.
Correspondence will be limited to short listed candidates only. Preference will be given to members of designated
groups.

If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.

Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.

It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications
Authority (SAQA).

Only candidates who meet the requirements should apply.

SITA reserves a right not to make an appointment.

Appointment is subject to getting a positive security clearance, the signing of a balance score card contract,
verification of the applicant's documents (Qualifications), and reference checking.

SITA