Job Description

WHAT WE DO

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.

WHY WE DO IT

We care about our family, our work, our community, our country.

We're passionate about EMPOWERING EVERY SME TO SUCCEED.

And to do it, we're BUILDING THE NEXT GENERATION OF FINTECH PRODUCTS TO HELP SMES MAKE CASH FLOW.

Why? Because the more businesses that succeed, the more jobs, money, and opportunities for all South Africans - including Y.O.U.

So get curious.

Rise to the challenge.

Don't settle for average.

Shoot for amazing.

We're here to change the game, the norm, the world,

Because when we change something for the better, we change ourselves too.

You are.

We are.

Lula

OUR VALUES

• Collaborative - we're a clan and work together as a team, always towards a common goal
• Committed - we're accountable and follow through no matter the challenge
• Curious - we look for better ways to do things and make a positive difference
• Connected - we stay close to, learn from and look to understand each other and our customers
• Compassionate - we go out of our way to care about our colleagues, our customers and our community

OVERALL PURPOSE

We are looking for an experienced project administrator to join our Business Operations (BizOps ) team to support the on-going delivery of numerous operational projects spanning a number of departments and functions. This includes the involvement with process changes, 3rd party system configuration and core platform enhancements which all aim to achieve efficiencies at scale.

In this role you will collaborate with cross-functional teams to coordinate and administer the numerous concurrent projects within the BizOps space. Working closely with the BizOps team, you will be responsible for supporting the project administration, structure, delivery cadence, resolving blockers and delivery dependencies.

Key Responsibilities:

• Collaborate with cross-functional teams to define and administer the BizOps backlog and roadmap, ensuring that business priorities are clearly understood and transparent to enable stakeholder management.
• Coordinate the planning and delivery of the BizOps and cross-functional teams applying the appropriate project administration best practices across the knowledge areas: scope, cost, time, quality, resource, communication, risk, procurement, change and stakeholder management.
• Work closely with the BizOps and cross-functional teams to ensure cadence and transparency within the various projects.
• Coordinate the planning and execution of change management ensuring minimum disruption to business. The transition must be effectively managed and clearly communicated ensuring that all relevant stakeholders are prepared and aligned.
• Track key metrics and report on delivery progress with a focus on continuous improvement and optimisation.

THE EXPERIENCE WE'RE LOOKING FOR

• 2+ years of working experience as a Project Administrator in an agile delivery environment
• Financial services or banking experience advantageous
• Good understanding of change management and a proven track record of delivery
• Project management certification will be an added bonus
• Thorough understanding of project management best practices
• Experience working with cross-functional teams
• Experience with tools such as JIRA, Trello and Slack is preferred

THE SKILLS AND COMPETENCIES WE'RE AFTER

• Ability to administer multiple complex deliveries under pressure
• Ability to adapt to changing circumstances and priorities
• Excellent planning and organisation skills
• Excellent communication, facilitation, presentation and negotiation skills
• Strong stakeholder management skills with the ability to manage expectations, risks and issues in a proactive manner
• Strong collaboration skills and a passion for working with people
• Strong analytical and problem-solving skills
• Deadline driven - you know what success looks like and how to measure it
• Positive, high energy and committed to live, demonstrate and get excited about the Lulalend values

Lula