Job Description

Role Overview:



The E-commerce Account Admin is responsible for supporting the vendor onboarding team with administrative tasks, ensuring smooth data management, contract documentation, and compliance tracking.



Key Responsibilities & Deliverables:



Administrative Support for Vendor Onboarding


Maintain vendor and contract databases, ensuring up-to-date information. Track vendor document submission, ensuring contracts and PHP templates are completed Compile onboarding reports to assist in KPI tracking.
Data & Compliance Management


Ensure vendors submit complete documentation (T&Cs, listing details, etc.). Maintain checklists and onboarding templates, ensuring standardization? Assist with PHP catalog template submission tracking.
Reporting & KPI Tracking


Support the Senior E-commerce Manager in live KPI tracking? Compile daily, weekly, and monthly reports on onboarding status. Monitor commission-based KPI progress, ensuring correct tracking of milestones
Skills & Competencies Required:



Attention to Detail - Ensures accurate data management for vendor documentation.

Organizational Skills - Capable of managing multiple onboarding tasks simultaneously.

Data Management & Reporting - Comfortable using Google Sheets/Excel for KPI tracking.

Communication & Coordination - Works closely with vendors and internal teams.




Minimum Qualifications & Experience:



Education: Matric + Certificate/Diploma in Administration or Business preferred.

Experience: Minimum 2+ years in administrative roles, preferably in e-commerce.

Technical Skills: Google Sheets, Excel, PowerPoint, CRM systems.