Job Description

Closing Date 2024/07/08
Reference Number MMH240704-8
Job Title Project Manager (3-4 Months)
Position Type Temporary
Role Family Operations
Cluster Metropolitan Life
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Bellville
IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.www.metropolitan.co.za
Role PurposeManage the initiation, planning, design, execution and tracking of initiatives according to Business Case deadlines and budget parameters in order to achieve a strategic objective or business benefit as per agreed scope.
Requirements

• Degree in Project Management or Business Management
• PMBOK or Prince 2 qualification
• 3-5 years project management experience within a Financial Services/Insurance environment acting in the role as project manager

Duties & ResponsibilitiesInternal Processes:

• Collaborate with stakeholders to investigate the feasibility of innovative projects that support the achievement of business objectives.
• With the Project Owner define the business case and project scope in collaboration with stakeholders in order to ensure that project deliverables and expectations are clearly articulated and aligned to business objectives.
• Develop project plan which identifies and sequences the activities and timelines needed to successfully complete the project.
• Identify and assign resources and stakeholders (i.e. RACI) required for the execution of the project.
• Determine the project objectives and measures of success which will be used to evaluate project effectiveness.
• Create platforms where the project team can be mobilised and energised to ensure close collaboration and innovation.
• Develop and maintain productive working relationships with stakeholders to achieve optimal cross process integration.
• Manage resources and third party relationships (i.e. SLA) to produce results and meet operational objectives and goals.
• Track and drive the implementation and delivery of the project plan in line with the scope, cost and time parameters of the project.
• Identify risks and collaborate with stakeholders to manage the mitigation of risks.
• Create channels that monitor project progress and deliver reports that accurately reflect the progress of the project.
• Manage the project close out and the assessment of project effectiveness in order to make recommendations to improve project impact.
• Identify and support the implementation of initiatives that address project shortcomings or areas of concerns.

Client Services:

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

People:

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

Finance:

• Compile and control budgets to minimise expenditure in alignment with tactical delivery plans.
• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Plan and implement a cycle of medium term improvements to drive pricing of services and products.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

Competencies

• Business Acumen
• Customer/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Motivating and Inspiring Team
• Report writing
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness
• Growing Talent

PolicyWe are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan