Property Admin Supervisor
East London, Eastern Cape 5201, South Africa
Job Description
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Job Information
Industry
Work Experience
4-5 years
Salary
198000
Currency
ZAR
City
East London
Province
Eastern Cape
Country
South Africa
Postal Code
5201
We are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations. The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers and property operation teams.
In addition to maintaining oversight on clerical team, the prospective candidate will also be responsible for their own portfolio of buildings, administration of which will encompass the full property administrative function from lease onboarding to accounts payable and cash book reconciliation.
Property Administration:
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Property administration for own portfolio:- Leasing administration, billing and receipts/refunds
- Tenant collections
- Tenant relations
- Accounts payable/receivable (debtors and creditors) and cash book reconciliations
- Leasing administration, billing and receipts/refunds
- Oversee and streamline billing processes.
- Ensure month-end closing of the billing group functions.
- Maintain and implement quality assurance for all processes.
- Respond and mitigate billing escalations.
- Upload tenant charges into MDA and reconcile to the accounting system.
- Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
- Ensure invoices are uploaded to third party bill systems on time and accurately.
- Observe and adhere to established processes, procedures, policies, and guidelines.
- Team building and training.
- Assist with AR related special projects as necessary.
- Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor.
- Review monthly delinquency notifications to revenue team.
- Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
- Provide excellent & considerate customer service to external and internal customers.
- Meet defined department goals and collection metrics.
- Provide weekly/monthly detailed collection status to management.
Requirements
2-3 years in a similar role
Property industry and utilities understanding essential
Minimum junior level management experience
Intermediate Excel skills
Experience in customer service
SAGE/MDA experience advantageous
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Job Detail
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Job IdJD1299483
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEast London, Eastern Cape 5201, South Africa
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EducationNot mentioned