Job Description

Job Details
Closing Date 2024/04/15
Reference Number SHO240405-9
Job Title Property Administrator
Job Type Permanent
Location - Country South Africa
Location - Province Western Cape
Location - Town or City Brackenfell, Cape Town
Purpose of the JobThe purpose of Properties Administrator role is to provide administrative and organizational support to the Properties Team, ensuring they are fully supported and enabled to deliver operational objectives. This role further serves as the face of administrative and organizational support services to both internal and external stakeholders, providing an exceptional customer service experience.Day-to-day responsibilities include engaging with team members and their requests, creating orders on SAP, assisting with the co-ordination of maintenance at Home Office, assisting with contractor management, compiling and managing documents. This may also include managing diaries, organizing meetings, managing onboarding of new team members, travel booking and overseeing the general running and efficiency of the office.Job Advert Details
Job Category Other
Job ObjectivesSupport Property Managers and overall team with daily administrative tasks and coordination of documents through various channels (I.e., Email, Microsoft Office, etc.) ensuring efficiency in the management of relevant documents.Manage purchase order processes on the relevant systems, I.e., creating, tracking and monitoring Purchase Orders on SAP Plant Maintenance.Support all administrative processes in compiling process flows, policies, procedure management, maintenance budget and updating expenditures.Ensure administrative efficiency in managing databases, files and records for properties team, including outsourced service providers and vendor documentation.Ensure efficient administrative coordination of maintenance of the properties and management of documents with other teams, including documents for approval to relevant signatories.Provide client support to issues related to property maintenance and ensure timeous feedback on all stages of maintenance progress.Assist and coordinate administrative efficiency for departmental audits as per established procedures and timelines.Support the property team with reports as per agreed timelines and standards, as well as following up on deadlines for document submissions, ensuring up-to-date storing of records or data.Manage team diaries, organizing meetings, including the onboarding of new team members, travel booking and oversee the administrative running and efficiency of the Properties Team.
QualificationsGrade 12 certificate - (essential).
Diploma or certificate in Office Management?or a related field?- (desirable).
Experience+2 years experience in a properties/facilities administration environment or similar with knowledge providing administrative and organisational support to a team and engaging with clients and stakeholders across functions and levels - (essential).
Strong proficiency in MS Office including Word, Excel, PowerPoint, Teams and Outlook - (essential).
Working knowledge of property management system, preferably SAP RE - (essential).
Knowledge of financial management principles for budgeting - (desirable).
Knowledge and SkillsEnergetic and vibrant, enjoys working in a dynamic, fast paced environment.Well-developed interpersonal skills - able to?interact, engage and maintain professional relationships with people at all levels of the corporate structure.Able to work under pressure, prioritize and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment.Organized and detailed - Plans, coordinates and executes functions, practices and procedures to realize business unit goals and objectives.Customer orientated - Committed to providing high-quality customer service. Ensures customer needs are understood, problems timeously resolved, and expectations met.Excellent?written and verbal communication skills ability to convey information and data clearly, accurately and succinctly.Good?problem-solving skills - Comprehends new information to generate insights while proactively investigating courses of action to identify feasible solutions.Personal integrity - Has good judgment and discretion to manage and maintain confidentiality. Takes accountability for actions and mistakes.Comfortable with change and adapting to different requests.

Shoprite Holdings