Bachelor's degree in Hospitality Management or related field is essential.
Must have 5-8 years of 4-star resort operations and leadership experience.
Must have strong financial acumen and experience managing budgets.
Demonstrated ability to drive revenue and improve operational efficiency.
In-depth knowledge of hotel management software and industry best practices.
Advanced computer literacy (including APEX and PLUSPOINT).
Timeshare/Share block experience is advantageous.
Excellent Food and Beverage Skills
Valid drivers license
Fluent in English & Afrikaans
Must be motivated and proactive with excellent communication skills
Must embrance change and be adabtable, staying calm under pressure
Key Performance Areas are;
Operational Leadership
The Guest Experience
Financial Management
Sales & Marketing
Human Resources
Quality Assurance
Community Management
As the Hotel & Resort General Manager, you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property's reputation, and driving the achievement of business goals.
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