Job Description

The successful candidate will take ownership of the roles responsibilities, demonstrating both operational and strategic expertise. They must excel in people management and inspire their team with a passion for excellence. The role demands an individual who can adapt to change, ensuring successful job outputs and job satisfaction in a dynamic setting.Roles and Responsibilities

• Management of quality control department and quality controllers (c. 20 people)
• Review of microbiological results for product release and cleaning verification
• Oversee and ensure compliance of the on-site microbiological laboratory activities and review of microbiological results for product release and cleaning verification.
• Managing microbiological testing, specifying type of tests, frequency, and managing criteria for both product and environment.
• Quality adherence of all incoming raw material and final product for two manufacturing facilities.
• Management of cleaners and laundry
• Ensure adherence to CIP and cleaning related work instructions and activities
• Ensure SOPs are implemented , trained and adhered to and drive standardization of processes and training across the business.
• FSSC22000 implementation, spend time daily in production areas to manage and evaluate FSSC 22000 systems and procedures
• Design and implement quality control forms on Syspro
• Handle technical and quality related queries and relevant responses with key customers. Troubleshoot customer complaints and perform root cause analyses.
• Contribute to and ensure Health & Safety measures in reporting departments and the plant environment.
• Implementing and managing quality control processes to ensure that food products meet regulatory standards and company specifications.
• Creating and Agreeing budget figures and manging the technical budget including lab costs.
• Ensure that food safety & quality control procedures are adhered to through traceability, and where necessary implement the systems to manage and improve it as required.
• Manage relationships with external laboratories.
• Management of all equipment and instrument purchases related to the quality function.
• Implementing and managing quality control processes to ensure that products meet regulatory standards and company specifications
• Development, modification, verification, and validation of methods as they relate to food safety and quality
• Drafting, reviewing and revising company policies and procedures as they relate to food safety and quality
• Cultivating and driving food safety and quality culture
• Assist NPD with new initiatives, factory trials, document implementation, training and final sign-off
• Assist in troubleshooting quality issues and provide support during factory trials and gold seals
• Leading root cause analysis (RCA) for production non-conformances and customer complaints
• Reviewing nonconformance reports (NCRs) and ensuring preventative and corrective action close out
• Develop both department personnel and departmental quality goals. Key leader in continuous improvement programs for quality, safety, cost and service.
• Train, manage and monitor the unskilled and semi-skilled production employees regarding HACCP procedures and systems during production day and where applicable.
• Identifying and managing critical control points (CCPs) within production facilities and ensuring that suppliers identify and manage their CCPs correctly.
• Uphold international standards for food manufacturing and processing, using cutting edge equipment, processing technology knowledge, and experience.

• Relevant BSc/ BTech Degree
• Postgraduate degree (Hons, Masters) (Advantageous)
• 5-10 years QC Managerial experience within a FMCG / Beverage manufacturing environment
• Solid experience with FSSC-22000, HACCP, interpreting regulations, customer requirements, specifications, root cause analysis, supply chain, raw materials, allergen management, and micro management with a sound understanding of environmental management and sustainability
• Experience in developing quality systems aligned with GMP standards that are effective and workable within general plant capabilities.
• Strong leadership and management experience, budget management, and strong project management experience.
• Retailer experience, especially Woolworths
• Fluent in Afrikaans and English, Zulu beneficial
• Knowledge of technical processes and principles including good manufacturing practice HACCP, FSSC 22000, root cause analysis, supply chain, raw materials, allergen management, and micro management with a sound understanding of 0environmental management and sustainability
• Able to work independently taking initiative while knowing when to consult the GM.
• Driven, hard-working and must be solution-orientated with experience in the manufacturing and developing of short shelf life, beverages, food safety and food quality management systems.
• Strong administrative but also practical, walking the production lines and getting their hands dirty

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