Job Description

QCTO Coordinator
Location: Randburg, South Africa
Salary: R15,000 R17,000 per month (based on experience)
Employment Type: Full-TimeAbout the RoleOur client is seeking an experienced QCTO Coordinator to join their growing team. This role requires a highly organised administrator with a strong background in academic administration, customer service, and student support. The ideal candidate will be responsible for coordinating vocational education programmes, ensuring accurate data capturing, and providing exceptional assistance to students.Why Join Them?

• Competitive salary based on experience.
• Comprehensive benefits, including Momentum Medical Insurance (paid for the main member) and disability, life, and funeral cover.
• Opportunity to work in a dynamic and student-focused educational environment.
• Engage with students and professionals in a meaningful and impactful role.

• Provide exceptional customer service to students in person, via telephone, and during online training sessions.
• Accurately capture student enrolments and assessments on CRM systems and QCTO spreadsheets.
• Coordinate academic programmes for vocational education (occupational qualifications) under QCTO guidelines.
• Liaise with assessors and facilitators, ensuring smooth communication and workflow.
• Manage and track assignments, ensuring timely submission and processing.
• Perform general administrative duties to support academic operations.

• Previous experience in academic administration is essential.
• Strong organisational skills with a high level of accuracy in data capturing.
• Excellent communication and literacy skills.
• Comfortable dealing with students in person, online, and over the phone.
• Experience in coordinating QCTO programmes (preferred).
• Ability to build strong relationships with students, assessors, and facilitators.

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