Job Description

Job Summary Key ResponsibilitiesManage the QC Department

• Lead and manage the QC team, ensuring effective training, allocation, and recruitment of staff.
• Build a competent team capable of covering all relevant QC functions.

Monitor Quality & Food Safety Operations Protocols

• Communicate product non-conformances to operations and ensure effective response to process controls.
• Ensure NCRs are raised, monitored, and resolved promptly, with a focus on reducing non-conformance trends.
• Regularly review and update food safety and quality protocols, enforcing compliance through data analysis and trend reporting.

Authorize Positive Release of Conforming Products

• Oversee in collaboration with the Technical manager, tests and results to ensure products meet specifications and requirements.
• Investigate non-conformances and ensure corrective actions, including retests, are conducted as needed.

Supplier Compliance

• Review incoming inspection records and Certificates of Analysis (COAs) to verify supplier compliance with Finlar and customer requirements.
• Identify and trend supplier non-conformances and issue quality alerts as necessary.

Housekeeping & Occupational Health and Safety (OHS)

• Maintain high housekeeping standards through routine inspections and recordkeeping.
• Ensure optimum safety standards, with no disabling injuries.

Customer Complaints

• Investigate and resolve customer complaints, ensuring root causes are identified and corrective actions are implemented.
• Trend outstanding action plans related to complaints and report progress to relevant personnel.

Audit Preparations & Conduct

• Verify and monitor QC records, ensuring all documentation is complete and accessible for audits.
• Close non-conformance actions identified in prior audits and ensure the plant is audit-ready in collaboration with the Technical Manager

Qualifications & Experience: -

• Diploma/Degree in Food Science, Microbiology, or a related field.
• Minimum 5 years of QA/QC experience in the food manufacturing industry (meat manufacturing preferred).
• Comprehensive knowledge of HACCP, GMPs, food safety regulations, and audit preparation.
• Proven ability to manage a quality team and maintain compliance with quality standards.

Key Skills & Attributes: -

• Strong leadership skills to manage, train, and motivate the QC team.
• Proficiency in data analysis and reporting, with attention to detail.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Proficient in Microsoft Office and quality management systems.

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