Job Description

:Job Title: Quality Assurance TechnicianReports To: Quality ManagerLocation: IsipingoContext/Scope:Diageo South Africa is part of a dual listed (London and New York) global organisation. Its main offices are in Johannesburg with a supply site in Durban. It operates within a complex and competitive local environment with multiple customer segments and routes to market and a volatile macro-economic and social context.The SA alcohol market is highly fragmented, with a complex route to market, a combination of direct delivery and services through specialised distributors, wholesalers & bulk breakers. We estimate there to be more than 100k active points of sale, the vast majority of which are taverns, located in townships (although, a high percentage will not be licensed), with little central buying / distribution.Our extensive portfolio of spirits brands services consumers across this diverse nation and we continuously seek to deliver high performance leveraging our understanding of the fast-changing market trends and consumer insights.Purpose of RoleThis role involves facilitation and interaction with staff from Production, Blending, Engineering, CI, Training, and Warehouse departments.Accountabilities

• The role has no direct reports but would be expected to interact and influence several people in other departments.
• The role requires skills to engage with different stakeholders in the business.

• Carry out sampling & testing of dry goods/Tanker or pre-shipment/ raw materials, water (pre- & post process), in-process product & final product as per Quality Plan, in accordance with company and other requirements to ensure compliance with quality requirements & food safety.
• Interpretation of results, troubleshooting and addressing of non-conformance.
• Supporting other departments by providing a timely and accurate service to ensure product quality and process efficiency in all areas.
• Proactive communication with immediate team, process teams, to ensure process quality and efficiency are achieved.
• Capturing, Maintaining & Control of Records and Documentation as per the Quality Management System.
• Conduct verification and validation activities such as CCP, OPRPs and CIP.
• Ensure the reliability and accuracy of results & records and ensure retention samples are kept as per procedure and information of the product is legible.
• Conduct and report on Compliance Audits in respect of GHPs, GMPs, GRMS, PRPs and 5S as per schedule.
• Basic maintenance of lab equipment, calibration Control of Reference Standards, Specifications used for verification/ calibration and cleaning of equipment.
• Maintaining relevant Lab Housekeeping Standards & Retention sample & room/GLPs in the lab.
• Completion Quality Performance (KPI) reports and Monthly Quality Report
• Enforcing quality and change procedures and standards for all incoming goods, WIP and outgoing finished goods.
• Troubleshooting, root-cause analysis and support on corrective/preventative action measures.
• Ensure compliance to company equity sampling, testing and shipment of samples.
• Communication of Quality/Food Safety performance & conformance status in operational meetings.
• Analysis & feedback to operations teams and management on customer complaints.
• Sample product & liaise with Department of Agriculture for verification activities.
• Analysis of samples submitted by Brand Assurance and/or appointed service providers and timeous feedback.
• Manage Laboratory Stock and liaise with suppliers.
• To ensure CODEX requirements are met throughout the process and update the report.
• Alert Quality Manager & Team Leader of potential quality risks and out-of-line situations.
• Set up samples for sensory analysis and assessing sensory results statistically for approval/rejection.
• To ensure that PPMD verification are conducted as per Global Quality Standard.
• To actively be involved in MMS site projects and CI initiatives.
• Comply with and improve the Quality Management System and Food Safety initiatives within the area of responsibility.
• Stock management on SAP using Quality transaction.

Qualifications:

• Diploma or Degree in Food Technology, Biotechnology, Chemistry any other Science related field

Experience:

• Quality Assurance in an FMCG Environment.
• At least 3-5 years laboratory experience
• Computer skills (Microsoft Office & SAP)
• Mathematical skills - statistics & arithmetic
• GMP Implementation
• HACCP Plan applications
• Control of non-conforming product

Worker Type : RegularPrimary Location: IsipingoAdditional Locations :Job Posting Start Date : 2024-06-13

Diageo