Job Description

The primary objective of this role is to ensure the quality and food safety of our Fresh Foods Convenience products. This involves implementing and managing the Quality Assurance (QA) system within the convenience category, as well as advising, monitoring, and providing technical guidance to the development team and suppliers/manufacturers. The focus is on maintaining food safety, legal, and quality compliance. This role also includes the role of a divisional support technologist, supporting divisions at store level with regards to legal requirements and technical food-related matters.Job Advert Details
Job Category Food Service
Job Objectives

• Ensure adherence to quality assurance standards by verifying that suppliers and manufacturers comply with Shoprite Checkers' food safety standards and legal requirements, including ensuring compliance with shelf life, nutritional analysis, and labelling regulations.
• Ensure quality control by verifying that suppliers produce our products according to the specifications and standards set by the development team.
• Investigate customer complaints by identifying root causes issues and implementing corrective measures.
• Provide technical support to the divisions at store-level regarding food safety and regulated hygiene matters is a key responsibility.
• Provide QA related information to facilitate effective decision-making and prioritisation of activities within the Private Label team.
• Work closely with the team to ensure that all products and processes have robust QA assessments in place to determine best practice processes in terms of time, cost, and quality.
• Assist with sourcing from local and international suppliers by completing and verifying detailed QA documentation is a critical aspect of the role

QualificationsEssential
Degree in Food Technology / Science or Microbiology or equivalent degree
ISO, HACCP, GMP and hygiene training certificates or as relevant
ExperienceEssential
+2 years' experience in a similar Food technologist / Quality Assurance / Food safety role in a Foods FMCG environment.
Foods QA orientated exposure to high-risk products.
QA orientated exposure to ISO, HACCP, GMP, hygiene and food regulations and standards.
Knowledge and SkillsUnderstanding of Food Production
Commitment to Quality Standards
Champion of Compliance
Commercial and Financial Acumen
Collaborative Partnering
Operational Efficiency
Innovative and Solution-oriented
Exceptional Communication

Shoprite Holdings