Quality Control & Assurance Manager

Cape Town, Western Cape, South Africa

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Requirements:

Responsibilities:

Management and continuous improvement of quality system through use of but not exclusively, HACCP, GMPs and SOPs
Conduct internal inspections for hygiene & pest control to meet GMPs
Ensure factory employees meet the given quality standards at all times
Responsible for conducting customer audits
Responsible for conducting and reaching approval on third party audits from AIB & FSSC.
Managing and ensuring actions from all external audits are completed in a timeous fashion
Management of complaints system, including timeous response to customers as well as actioning any system changes required
Responsible for management and organization of permanent staff in reporting structure.
Manage all leave requirements for reporting structure
Co-ordinate with external cleaning service to ensure hygiene standards are met at all time
Management of Pest Control contractor to ensure infestation-free site
Management of reject stock with emphasis on destination to ensure stock is dealt with timeously

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