Job Description

Roles & Responsibilities Overview:

• Analyses any customer complaints and develop report.
• Investigate internal and external quality concerns.
• Gets involved in the inspection and testing of the products/services being procured where required.
• Quality member training regarding inspection sheets, CF WI and quality alert.
• Monthly report - Internal (Scrap rate), Customer (SDS) and head office (QPR & Warranty status)
• Maintain customer KPI regarding QPR, PPM, SSN, Downtime & Warranty.
• Develop SPIS, SPPS & LABEL for P&A (Service parts)
• Liaise with external suppliers regarding calibration of test and measuring equipment and maintain calibration register / schedule.
• Actively involved in a monthly stock take.
• Issue audit report to the supplier and follow up regarding any open items from the audit.
• Deliver Project Quality documentation as per milestones.
• Actively involved in SPTTs (Supplier Parts Tracking Team).
• Representative for health and safety
• Support SQT and external / internal suppliers to ensure product quality is achieved prior to delivery according to APQP / Customer requirements / VDA6.3 / IATF16949
• Support supplier quality issues and ensure the effective implementation of corresponding quality control measures.
• Conduct Internal Process & systems audit and Issue report.
• Support SQT to identify and evaluate potential risks and problems of supplier quality, track and urge the completion of corresponding recertification/requalification(PPAP) and constant improvement as well as enhance the suppliers product quality and process capability.
• Support Parts and Process approval submission according to milestones and release it accurately to Production at SOP.
• Support formulating incoming product inspection documents and conducted on the job training and assessment for inspection personnel.
• Support SQT in responding quickly to supplier quality problems found in the Purchase, Site and Customer, take containment measures, and follow up to solve them(SCARS).
• Responsible for product evaluation, developing steps and process audit.
• Work ability shall meet the specific requirements of the Customer.
• Utilize Quality Tools like (APQP/PPAP/SPC/MSA/FMEA/Control Plan).
• Familiar with IATF16949 quality system standard.
• Understand the process approach and have a problem-solving mindset.

• Experience in Quality Tools - APQP, PPAP, SPC, MSA, FMEA, ISHIKAWA, 5WHY, Control Plan, IMTE, Calibration, Drawings, Specifications, etc.
• Excellent communication skills to all levels.
• Ability to quickly learn and understand complex components/systems/processes/machines.
• Good technical problem-solving ability.
• Computer literate (Microsoft Office tools).
• Experience with IATF16949 & VDA6.3 standards of quality systems.
• Experience with process auditing VDA6.3 and IATF16949.
• Familiar with related products and processes is preferred with automotive components.
• Initiative, be a self-starter with the ability to work independently and as part of a team.
• Knowledge in various steel/plastic forming technologies preferred.
• Able to work in a multicultural environment.

• Essential: Educational Background: National Diploma or Degree in Mechanical or Quality
• Preferred: Qualified VDA 6.3 Process Auditor
• Preferred: Qualified IATF16949 internal and 3rd party Process Auditor
• Experience: At least 5 years experience in Quality/Quality Assurance/Quality Engineering in automotive industry.

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