Job Description

Datacentrix is looking for a Quality Systems Specialist to be based full time at our offices. The Quality Systems Specialist will be required to do the administration of the Quality management system ensuring compliance to ISO9001. Input into Environmental and OHS. Create and control documentation, records, action items, audits, meetings, reviews, reports, non-conformances, risks, and objectives.POSITION INFO:
Qualifications and Experience Required:

• Matric Grade 12 (Compulsory)
• ISO9001:2015 awareness and implementation
• MS Office
• SharePoint administration
• Exposure to management of Quality Management Systems
• Training and presentation to all levels within an organization
• ISO 9001-2015 experience would be advantageous
• High level of communication skills (Email, Telephonic and Interpersonal)
• High level of English grammar, spelling and punctuation skills
• Proficient in Microsoft Office (Word, Excel, Power Point, Visio, and Outlook)
• Ability to plan, coordinate and execute within timeframes
• Ability to work independently and within a team environment

Key Performance Areas:
Administration of all Quality Documents

• Drafting, checking, and collating of Policies, Processes and Procedures
• Designing awareness campaigns
• Managing Compliments and Complaints
• Coordinating Tender Responses
• Drafting of Newsflashes and Newsletters

Audit Management

• Planning and collating of audit schedule
• Coordinating Audit sign off and driving of implementation of corrective and preventative actions
• Training and upskill of Process Owners to audit

Document Management

• Managing structure and upload of SharePoint
• Recording best business practice of Control of Documents and Records

Quality Monitoring and control management

• Engaging with Management and Process owners ensuring participation
• Coordinating Customer Satisfaction Survey calls and requesting results
• Collating Training sessions & Awareness campaigns
• Managing Non-Conformances to closure, updating all actions and index
• Training of new staff at Induction

Reporting - coordination and analysis of all reports

• Collating all reporting for Exco
• Organizing all reporting for SHEQ monthly meetings
• Complying to Management Review presentation

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