Be a part of a revolutionary change!
At PMI, weve chosen to do something incredible. Were totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, youll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Wherever you join our crucial 47,000-strong Operations team, youll have the opportunity to make an impact. PMIs shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges - in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday and well give you lots of responsibility. Youll help us improve, inject innovation and create new ways of working. Youll be solving supply chain problems that span the whole world: a smoke-free world.

As a Quality Assurance Technician, you'll ensure timely support to manufacturing team during production. Moreover, you'll make sure that all relevant standards are respected during the manufacturing process. You'll also have to guarantee that intermediate and finished product non-conformities are managed, and related corrective & preventive actions upheld. Apart from these, you'll consistently apply OPEN+ standards of working.

Your 'day to day'

• Support production teams by providing Quality guidance and support in case of issues. Share/transfer knowledge and expertise. Train the floor on Quality practices/procedures and ensure the operational staff remains up to date with PMI Quality requirements.
• Plan and perform sampling, tests and analyses on the quality of tobacco, materials, semi-finished and finished products according to applicable procedures and analytical methodologies. Ensure the integrity and the timely reporting of analysis results are in the appropriate system. Support the analysis of material, semi-finished and Finished Goods in case approaching expiry dates so as to define the possibility of an extension especially regarding chemical analysis.
• Provide support to the production team and ensure that documentation is handled according to QMS
• Investigate in a timely manner non-conformities and deviations. Audit and resolve critical deviations, contribute to defining disposal actions and when appropriate corrective actions. Based on recommendations from partners concerned, take part in the decision to release/destroy the non-conform products blocked due to quality issues and supervise the related costs.
• Propose and follow-up quality improvement ideas in production or other processes in Operations. Analyze the information and participate in small projects with influence on product quality.
• Manage the retention, storage and destruction of finished product samples
• Communicate all useful information ensuring good flow of Quality processes to concerned colleagues and to support teams to meet efficiency and quality
• Participate in the creation/review of procedures, work instructions and other required Quality documents. Provide support and training in accordance with the training management system.
• Promote and apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards.

Who we're looking for

• Bachelors degree in quality management is preferred
• Minimum 2 years quality assurance working experience within FMCG environment is required
• Effective communicator, action driven, used to work with multiple partners
• Good knowledge of Microsoft office
• Proficiency in English both written and verbal

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. Well empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyones contribution is respected; collaborate with some of the worlds best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.

To join our growing team


PMI is an equal opportunities employer. We welcome applications from all members of society irrespective of age, race, disability, sexual orientation, gender identity or expression, ancestry, religion or belief, or any other characteristic protected by applicable laws, regulations and ordinances.
PMI is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.