Job Description

The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner, and by reference to what is equitable in all circumstances. The FAIS Ombud offices are in the east of Pretoria in Gauteng. The ICT Department of the FAIS Ombud seeks to appoint a Network and Security Specialist.Key Performance Areas

• Design and implement ICT security architecture, as well as appropriate security controls in line with the policies, processes, standards, and procedures.
• Configure, manage, and document Switch, LAN and WAN infrastructure and ensure access control at the network layer with Encryption and User Authentication.
• Management and monitoring of Anti-virus, firewall, cameras, network performance, and monitoring tool and operating procedures.
• Contribute to developing, implementing, and enforcing the IT Security policies and manage, monitor, and support the ICT network (2nd line).
• Perform regular updates on security patches and Implement and manage Data Encryption.
• Provide cybersecurity awareness and training to FAIS Ombud staff and external stakeholders, where appropriate, using Knowb4.
• Perform regular risk assessment and internal threat analysis on the network and keep management aware of the threat.
• Conduct Disaster Recovery tests bi-annually and internal data recovery tests quarterly.
• Provide support for internal and external auditors.
• Implement change management process in all lCT security configurations.
• Provide feedback to Head: ICT on the ICT Network Security posture of the organisation.
• Perform routine audits of network and security protocols; and
• Assist with any other duties as may be determined by management.

• Matric certificate.
• National Diploma in ICT and computer science or relevant qualification.
• A professional level qualification certification e.g., CISM or CISSP a must.
• Network+, Security+ certification is essential.
• Minimum of 5 to 7 years of experience in ICT, specialising in networks and ICT security.
• A good understanding of networking and associated security vulnerabilities/security controls is essential.
• Application support and experience in ICT governance will be an added advantage.

Other Key Competencies:

• Proficiency in Microsoft Office is a must.
• Good general office etiquette.
• Integrity and the ability to deal with confidential information is essential.
• Result/output / deadline driven.
• Good interpersonal skills.
• Discipline and diligence.
• Must be a self-starter.
• Energetic and self-driven.
• Ability to work well in a team.

In accordance with the FAIS Ombuds Recruitment Strategy, preference will be given to candidates from designated groups. Please note that correspondence will only be entered into with shortlisted candidates and FAIS OMBUD reserves the right not to appoint if a suitable candidate is not identified.Recommended candidates will be required to undergo a comprehensive background check, which may include security screening, psychometric testing, and verification of credentials.FAIS OMBUD is an equal opportunity employer, committed to the principles contained in its Employment Equity Policy.Interested applications can apply by no later than 24 October 2024. Inquiries may be directed to Ms. Faith Shogole at 012 762 5000.

FIAS Ombud