Job Description

Duties and responsibilities:
Stock:

• Cases - No full / empty cases are left unattended in the receiving area at any time
• Storage of stock - Case lots are allocated to racking in the storeroom and stored in a safe and secure manner
• Receive stock - All stock is received accurately and securely
• All Barcodes are checked Purchase order vs. actual stock received. If any changes make note on invoice for Admin dept to update on system. Or to send to MSS to update
• Quality stock - All stock received is of premium quality
• Documentation - All receiving documentation is completed neatly, accurately and fully including names and signatures of supplier reps.

Receiving of Stock:

• Store order (Purchase Orders) corresponds to supplier invoice and discrepancies are raised with department manager.
• Claims needs to be raised for stock that is being returned to the Supplier due to not being ordered
• Quantities of stock - All quantities / weights of stock received correspond to invoice
• Cold chain - All perishable products are checked in first and refrigerated with priority
• Discrepancies - All quality (including damages) and quantity discrepancies are resolved (Stock returned to Supplier Claim).
• Claim procedures

Pricing:

• Discrepancies - Check prices and pack sizes on order form correspond to invoice

Hygiene, Housekeeping and Safety:

• External delivery area - Maintain in a neat and orderly manner on a daily basis
• Internal delivery area and storeroom - Maintain in a neat and orderly manner on a daily basis
• Waste (including boxes and refuse) - Control all waste ensuring that such matter is allocated to the correct areas
• Garbage bins - All garbage bins are controlled, cleaned and cleared daily
• Returns - All returns are maintained in a neat and orderly manner on an ongoing basis
• Equipment including pallets - All equipment is stored in a neat and orderly manner
• Spillages - All spillages in receiving / cold rooms are cleaned up immediately

Security:

• Parcels and bags etc - All parcels of staff and suppliers are checked on entering and leaving the premises
• Waste & boxes - All wastage including refuse and boxes are thoroughly checked and all boxes are crushed
• Staff searching - A secure system of staff searching is maintained at all times
• External merchandisers - A register of all external merchandisers is kept at all times

Requirements:

• Matric / NQF Level 4 equivalent with Mathematics.
• At least 2 years of receiving experience OR 4 years of retail experience OR 2 years of relevant clerical experience.
• Computer literacy is beneficial.
• Numeracy Skills Ability to perform accurate arithmetic calculations.
• Communication Skills Communicate effectively with team members and suppliers.
• Retail Systems Knowledge Familiarity with retail systems currently in use.
• Security Awareness Understanding of security procedures to control stock in the receiving area.
• Cold Chain Management Knowledge of ideal storage temperatures for different product categories to maintain shelf life.
• Storage Conditions Understanding storage requirements for various product categories to maintain quality.
• Product Knowledge Awareness of supermarket products, their quality indicators, and pack sizes.
• Shrinkage Control Knowledge of how stock can be lost at receiving and how to prevent it.
• Product-Minded Willingness to learn about products, materials, and processes to improve service.
• Customer-Focused Outgoing personality with a passion for interacting with customers.
• Team Player Willing to assist teammates beyond personal responsibilities, showing respect, appreciation, and fairness.
• Attention to Detail Ability to focus on details without losing sight of the overall task.
• Consistency & Stability Maintain a positive attitude daily without allowing mood swings to affect job performance.
• Growth Potential Open to personal development opportunities and receptive to improvement suggestions.
• Integrity High levels of personal integrity when dealing with staff and suppliers in the receiving area.

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