Reception Manager

Witbank, Mpumalanga, South Africa

Job Description


Purpose of the Job:

  • Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
  • Willingness to conduct group exercise classes
Key Performance Areas include:
  • Assisting with Club Administration when necessary
  • Cash management
  • Communication with members and staff
  • Managing of Receptionist
  • Monitoring of access and overrides for staff and members
  • Reception stock control
  • Resolving member complaints
  • Training of Receptionist
Experience & Competencies Required:
  • Ability to motivate staff and lead by example
  • Advanced levels of administrative accuracy
  • Display friendly and efficient qualities that reflect the Planet Fitness way
  • Display uncompromising levels of honesty and integrity
  • Have excellent communication skills and be able to liaise at all levels
  • Intermediate PC skills
  • Must be able to work shifts
  • Possess high level energy levels
  • Previous experience within a front desk or welcome desk position added advantage
  • Proven track record in managing staff, planning, organising, conflict handling and problem solving
  • Have reliable transport

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Job Detail

  • Job Id
    JD1334714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Witbank, Mpumalanga, South Africa
  • Education
    Not mentioned