Job Description

Can you be our guests superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.As Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!Interested then why not say Yes I Can! as we are looking for passionate people just like you!Key Responsibilities of the Receptionist:
-Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as requiredRequirements of the Receptionist:
-Experience in front office beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills"Welcome to the Radisson Red, V&A Cape town,, a new hotel philosophy that connects with an ageless millennial mindset through at, music and fashion. Gone are stuffy hotels and rigid rules. Weve taken care of the essentials, and showcase the best local flavors in the OUIBar +KTCHN; so that our guests can focus on creating a better trip. Our unique model means our guests are in control. From keyless entry, to requesting extra pillows. Guests can use our app to get what they need AND what they want. We offer three different rooms types for our guests and for those looking to brainstorm, share ideas an innovate, our Events & Games studios include 4 bright events studios.Tucked in the heart of the V&A Waterfront, RED Roof is more than just a hotel bar. Guests can soak up the sunset over Table Mountain, from the pool. Sip on cocktails and smoothies from the Drinks Van. Chill out with some yoga or just relax with friends."CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As the one of the worlds largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.About Company: "Welcome to the Radisson Red, V&A Cape town,, a new hotel philosophy that connects with an ageless millennial mindset through at, music and fashion. Gone are stuffy hotels and rigid rules. Weve taken care of the essentials, and showcase the best local flavors in the OUIBar +KTCHN; so that our guests can focus on creating a better trip. Our unique model means our guests are in control. From keyless entry, to requesting extra pillows. Guests can use our app to get what they need AND what they want. We offer three different rooms types for our guests and for those looking to brainstorm, share ideas an innovate, our Events & Games studios include 4 bright events studios. Tucked in the heart of the V&A Waterfront, RED Roof is more than just a hotel bar. Guests can soak up the sunset over Table Mountain, from the pool. Sip on cocktails and smoothies from the Drinks Van. Chill out with some yoga or just relax with friends."

Radisson