Job Description

We are seeking a motivated and organized Reception and Internal Sales Assistant (Junior) to join our team. In this dual-role position, you will serve as the first point of contact for visitors while also supporting our internal sales processes. If you are a proactive individual with strong communication skills and a passion for customer service, we would love to hear from you!Reception Duties:

• Perform general reception tasks, ensuring a welcoming atmosphere.
• Greet and direct visitors appropriately, notifying relevant personnel of their arrival.
• Offer refreshments (coffee/tea) to visitors and prepare as needed.
• Answer incoming calls and refer inquiries to the appropriate team members.
• Maintain security by following established procedures, including screening protocols.
• Ensure the reception area is clean and organized in compliance with company policies.

Internal Sales (Junior) Responsibilities:

• Receive and process customer orders, directing initial inquiries to the designated person until fully trained on the order process.
• Process orders when other Internal Sales team members are unavailable.
• Handle invoices in accordance with company procedures.
• Prepare and provide quotes as needed.
• Assist representatives and clients with stock availability and general inquiries.
• Engage in telesales during quieter periods, reaching out to clients for potential business.
• File Proof of Deliveries (P.O.D.s) and maintain general filing duties in line with company procedures.
• Be adaptable and prepared for a variety of tasks as needed on a daily basis.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Proficient in relevant software and systems.
• Attention to detail and a commitment to maintaining a positive work environment.

Benefits:

• [List any benefits such as health insurance, retirement plans, etc.]

West Coast Personnel