Job Description

Job Summary The Receptionist will oversee the front desk and switchboard, creating a professional and welcoming atmosphere for visitors, customers, and guests at the company.
The candidate will handle theatre bookings, guest viewings, and ensure a seamless visitor experience with strong communication and organizational skills.Required Skills & Qualifications:

• Education: Grade 12 or equivalent
• Certifications (Preferred):Microsoft, Basic Computer skills .

Technical Skills:

• Experience with Windows operating systems.
• Familiarity with Office 365,

Soft Skills:

• Basic administrative or customer service training is advantageous but not required.
• Must be customer-oriented, well-groomed, and able to handle high-pressure situations with professionalism.
• Must have a good understanding of the importance of a strong frontline image and act as a brand ambassador for Tuning For (Pty) Ltd.
• Excellent communication and customer service abilities.
• Ability to work independently and within a team.
• Good documentation and organizational skills.

Key ResponsibilitiesReception & Front Desk Management:

• Greet and assist visitors professionally.
• Offer refreshments and ensure guest comfort.
• Manage visitor appointments and direct customers appropriately.
• Handle queries and complaints with professionalism.
• Maintain a tidy and brand-aligned reception area.
• Coordinate visitor interactions with World of Yamaha staff.
• Receive courier deliveries and notify relevant departments.

Switchboard & Call Handling:

• Answer and direct calls efficiently.
• Identify caller needs and transfer calls appropriately.
• Take and deliver accurate messages promptly.
• Make outgoing calls as requested by management.
• Maintain and update contact lists.
• Monitor and report telephone line issues.

Theatre Management & Guest Facilitation:

• Schedule and coordinate theatre bookings.
• Assist guests with theatre viewings and provide information.
• Ensure theatre facilities are well-maintained.
• Work with the internal team to manage theatre logistics.

General Administration & Support:

• Update and rotate reception display materials.
• Inform frontline staff of guest arrivals.
• Report any faulty equipment in reception and theatre areas.

Apply Now!Please note only candidates with the required experience will be contacted and considered. If you are not contacted, kindly consider your application unsuccessful.SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)SydSen RecruitProfessionsRecruiter

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