Answering of Mytel Switchboard System
Reception requirements are identified and acted upon daily
Ensure the Reception Area is always kept clean
Using Standard and professional greetings when answering calls
Information is analysed and communicated to Internal and external employees and customers
Solutions are provided accordingly as per Company Policy
Information is Confidently maintained and securely stored
Standard operation procedures are available and utilised
Take messages, and ensure messages are passed on telephonically or via E-mails
Accept deliveries from Couriers and small Suppliers and ensure it is distributed to the correct person
Directing outside callers to our Premises
Receive and direct all visitors
Report any maintenance Faults in the reception area
Problem Solving
Minimum Requirements:
Matric
Related tertiary qualification
Minimum 2 years' experience in the same role
Service orientation
Telephone Etiquette
People Skills
Show Initiative, Customer Focused, Attention to detail and Logical Thinking
If you have not received notification regarding your application within 2 weeks, please accept that your application was unsuccessful.
Job Types: Full-time, Permanent
Education:
High School (matric) (Required)
Experience:
Receptionist: 2 years (Required)
Work Location: In person
Application Deadline: 2025/02/24
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