Receptionist
Johannesburg, Gauteng, South Africa
Job Description
Key Responsibilities:
Helpdesk Support:
- Attend to daily logged calls on Helpdesk/MyBuildings
- Log and track complaints, requests, and work orders
- Allocate tasks to Property Service Management (PSM) and internal maintenance teams
- Liaise with contractors, building managers, and property managers for updates
- Ensure timely follow-ups and closures of work orders
- Support Property Administrator with tenant uploads and communications
- Audit and verify vendor invoices for compliance and accuracy
- Reconcile vendor statements and follow up on non-compliant invoices
- Ensure correct coding and necessary paperwork for invoices
- Prepare daily progress reports on helpdesk activities and overdue work orders
- Manage and update vendor files, ensuring compliance with procedures
- Assist with SLA invoice processing and vendor documentation
- Handle escalations and resolve queries efficiently
- Report recurring issues to management for action
- Respond to emails and follow up on communications
- Ensure compliance with procurement standards and procedures
- Handle credit applications and insurance claims
- Strong communication and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to manage time effectively and work to deadlines
- Professional attitude and personal initiative
- Ability to interact with staff at all levels
- Matric (Required)
- Relevant degree/diploma (Added advantage)
- Minimum of 3 years property management experience
- Proficiency in MS Office, PIMS, and MyBuildings
JobPlacements.com
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1408534
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJohannesburg, Gauteng, South Africa
-
EducationNot mentioned