Job Description

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To deliver reception and/or switchboard duties in order to respond to visitors, clients and other related queries and administration duties accurately and timeously.

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Position Overview

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Specific Role Responsibilities

To ensure that incoming telephonic calls are connected within 3 rings. To ensure that all Customers, walk in or telephonic will receive the most pleasant and courteous welcome and dealt with promptly. Taking of messages when staff members are not available and email the staff member immediately. To assist with arranging maintenance in the building. + Plumbing
+ Electrician and lighting
+ Airconditioning
+ Ensure safety documents are completed for maintenance done in the building.
+ Pest Control
To co-ordinate with Cleaning staff regarding Conference room booking arrangements and refreshments/print out schedule daily. Updating Telephone list/Dealership list/Evacuation list on a monthly basis. Keep Receptionist Manual up to date for ease of access when temps are needed. Assist with General Administration + Paper/Stationery ordering monthly on the one link system/keeping cost to minimum
+ Grocery ordering monthly on the one link system/keeping costs to a minimum
+ Ordering of flowers
+ Procurement system - Applying for Purchase order and sending via email orders to suppliers.
+ Conference room bookings
Couriering/loading all Distribution documents, Natis and Keys to relevant dealerships and couriering of all other parcels/letters using the Seaborne system Courier system Safety: Evacuation list updated monthly Mail collection is arranged.
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Qualifications and Experience

Matric 3 years' experience in a Receptionist role/Administration
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Skills and Personal Attributes

Multi-tasking and time-management skills, with the ability to prioritize tasks. Highly organized and detail-oriented. Ability to work in a complex multi-faceted and fast paced organization. Ability to work well under pressure. Communication Skills Customer Service Problem solving Organisational Skills Calendar management Work independently * Computer literacy.