Job Description

RECEPTIONISTPERMANENTMASIPHUMELELE: FISH HOEKThe Desmond Tutu Health Foundation (DTHF) is a registered non-profit organization focused on the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa.We have fantastic job opportunities across our businesses for talented people wanting to realize their full potential. Could that be you? If so, we invite you to explore the possibility of joining us to play your part in Desmond Tutu Health Foundations exciting future.The primary purpose of this position is to foster a warm and welcoming atmosphere for participants, staff, visitors, and callers, ensuring that all interactions are handled with efficiency and respect. Additionally, this role involves close collaboration with clinical and support teams to deliver comprehensive operational and administrative support.

• Grade 12 Certificate
• A minimum of one year of experience in a reception, office administration, or a similar role
• At least 2 years research experience
• Computer skills (Email, Microsoft Word, Excel, PowerPoint)
• Excellent Communication (verbal and written) skills
• Decision-making skills
• Problem-solving skills
• Planning and organizing skills
• Strong administrative skills
• Excellent ability to build interpersonal relationships
• Strong client focus
• Ability to work in a team
• Strong work ethic
• Detail oriented and capable of completing study documentation legibly and accurately
• Ability to multi-task

Advantageous:

• Valid Good Clinical Practice certificate

Responsibilities:Management of Reception area

• Create warm welcoming environment for all participants, and visitors
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Managing switchboard - answering, screening, forwarding calls and taking messages
• Notify catering staff to prepare refreshments for participants
• Keep reception area tidy and presentable
• Receive and sort mail and deliveries

Research administration

• Check co-enrolment
• Update locator information
• Schedule next visit
• Assist study coordinators and research nurses in source document preparation
• Ensure that all documents needed for each study visits are readily available in the participant file
• Completeness check of visit check list
• Be in contact with clinical team to alert them to arrival of participants
• Prepare and send the daily report

General Administration

• Assisting with purchase orders, calling suppliers on available stock
• Following up on delivery form suppliers and receiving orders
• Photocopying
• Preparation of participant folders
• Ensuring clinical rooms are stocked adequately with study documents
• Staff Timesheet to be collated, filed and captured on SAM for MRO and Health Park
• Following up with HR and site line managers for outstanding timesheets

Values fit: Passion Innovation Progress Integrity Respect ExcellenceSubmit a detailed cover letter, updated CV with certified copy of highest qualification and details of two (2) current contactable referees by 26 September 2024. Incomplete applications will not be considered.If you are a foreign national applying for this position, please attach a copy of your work permit to your application.Only short-listed candidates will be contacted.If you have not heard from us within four weeks after the closing date, please consider your application as unsuccessful.We are committed to equity in our employment practices. It is our intention to appoint individuals with the aim of meeting our equity objectives. We reserve the right not to appoint if no suitable candidates are identified.I understand and accept that by applying for this position, I authorized DTHF to process my personal information in accordance with its internal operational requirements.I further understand that the personal information I disclose to DTHF will be processed in accordance with the requirements set out in the Protection of Personal Information Act and may include the transferring thereof to third parties for the purposes of verification.This job may be removed before it expires.Desmond Tutu Health Foundation is a child-friendly organization committed to the protection of children.For more information about the organization please visit our website.

Desmond Tutu Health Foundation