Manage office front desk/reception and support head office and staff through high-quality general office administration.
Responsibilities:
Reception:
Management and prep of meeting rooms by checking availability, confirming bookings and preparing boardrooms as may be needed
Answering, screening and forwarding incoming phone calls, as well as taking and passing on messages when needed
Handling general queries and complaints via phone, email and general correspondence, and directing it as needed
Greeting all visitors and escorting or directing them to the right area/department
Send and receive general mail/post and parcels and ensuring receivals are further delivered to the right person/department.
General Office Administration:
Coordinate and set up of events and catering, as well as cleaning when needed, for various scenarios
Managing office supplies such as stationery, replenishing of groceries and general office use items on approval of HR Officer
Drafting and distributing event communications upon approval of HR Officer
Aid the Tech support and TFS in vehicle use by arranging for company vehicles to be washed and ensuring payment thereof
Providing adhoc admin support to the HR officer as and when required
Perform basic petty cash management by ensuring:
Petty cash reconciliation by listing the remaining cash on hand. After the recon is completed it should be sent for review by Finance. A copy of the approved recon must be kept on record.
Obtain cash as required, in line with the petty cash set limit.
Ensure correctness by retaining proven documentation upon disbursement of petty cash.
Petty cash disbursement only upon management authorisation.
Ensure filing is kept up to date.
Oversee the maintenance of the office building by being the point of contact with the landlord, reporting any issues and ensuring there is a follow up and resolution.
Update telephone list and send out on a monthly basis.
Collate the daily staff attendance for distribution.
Requirements:
Grade 12
Previous experience as a Receptionist, Front Office Representative or similar role will be beneficial.
Additional certification in Office Management will be beneficial.
Skills / Knowledge:
Strong customer service skills.
Telephone etiquette.
Attention to detail.
Resourceful and take initiative.
Knowledge of office management systems and procedures.
Excellent communication skills (verbal & non-verbal).
Organisational and time management skills.
IT proficiency (Microsoft office, Excel, PowerPoint, Word)
Proactive and problem-solving ability.
Ability to multitask and prioritize daily workload.