Job Description

Job SummaryMain purpose of the job:

• Perform administrative, organisational clerical support and general office duties of a highly responsible and confidential nature to meet the needs of the Unit

Location:

• Wits Donald Gordon Medical Centre, Parktown - Johannesburg

Key performance areas:

• Answering incoming calls, greeting callers, provide information, transfer calls and/or take messages as necessary
• Relay and divert calls to the appropriate staff members
• Relay and route written and verbal messages
• Ensure that the Reception area is clean and presentable at all times
• Welcome and greet patients, customers and visitors
• Quality assure patient files: record patient number, visit ID, bloods, treatment, etc.
• Verify patient arrival by marking the diary, note arrival time and screening times
• Assist walk In patients with appointments and emergency doctor consultations
• Manage daily diaries, cancellations and emergency appointments
• Prepare a theatre list for surgeons and arrange anaesthetists and assistance as requested
• Inform patients of consultation fee and invoice patients, receive payment and give receipts as per payment in the absence of the Administration clerk
• Confirm appointments the day before the consultation and follow cancellation protocol
• Prepare requested documents for liaison with external sources such as different Pathologist, Dialysis Centers
• Process incoming and outgoing mail, packages and deliveries and distribute it to the correct recipient
• Assist the team with ad hoc administration assignments and duties i.e. filing, photocopying, archiving, labelling, etc.
• Develop reports, spreadsheets and other documents as per doctor request using appropriate programs
• Identify items for repair and ask Admin Officer/Clerk to do a job request and follow up on regular intervals

Required minimum education and training:

• Grade 12

Required minimum work experience:

• Minimum 3 year experience as a Receptionist in a Medical practice
• Experience working on Elixir diary, billing system and coding is preferable

Desirable additional education, work experience and personal abilities:

• Must have exceptional organizational and administrative skills are required together with working knowledge of accurate record keeping
• Operational efficiency
• Safety and prevention of risks, plaining and control of rooms
• Able to manage a number of tasks at one time and may be interrupted frequently to meet the needs and requests of patients and other customers
• Able to maintain effective working relationships with clinical and non-clinical staff at all levels
• Confidentiality of all patient information and discretion must be maintained at all times

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications: 27 September 2024.
• Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

Please note:

• AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
• AJ Personnel does not have any salary or other information regarding the position.

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