Job Description

Join Our Dynamic Team as a Recruiter at Mango5!Are you a recruiter professional ready to take on new challenges and make a real impact? Mango5 is looking for an experienced and proactive Bulk Recruiter to join our team. As a Recruiter in the call center industry, Mango5 offers an exciting and collaborative work environment where your skills will be valued, and your contributions recognized.About Us:At Mango5, we're committed to delivering exceptional customer service and driving innovation in the call center industry. Join our passionate team of professionals and be part of a company that's shaping the future of customer experience solutions.Your Role:As a Recruiter at Mango5, you will play a crucial role in driving our recruitment efforts and shaping the future of our team.Your responsibilities will include:

• Bulk Recruitment: Oversee the recruitment process for bulk hiring in a call center environment, ensuring the acquisition of top talent to meet our business needs.
• Multi-channel Sourcing: Utilize various channels including job portals, social media, and employee referrals to source and screen potential candidates effectively.
• Interview Management: Schedule and conduct interviews, providing valuable feedback to candidates and hiring managers to ensure a positive experience for all stakeholders.
• Collaboration and Relationship Building: Work closely with hiring managers to understand their recruitment needs and identify qualified candidates, while also building and maintaining relationships with external recruitment agencies and vendors.
• Process Improvement: Continuously update and improve recruitment processes and procedures to enhance efficiency and effectiveness.
• Strong Administration skills: strong administration skills are vital for ensuring the smooth running of our recruitment processes. This includes:
• Document Management: Keeping accurate records of candidate information and interview schedules.
• Communication: Managing emails, calls, and other correspondence with candidates and hiring managers.
• Data Organization: Handling resumes, application forms, and recruitment data securely and confidentially.
• Coordination: Arranging interviews, meeting rooms, and logistics for recruitment events.
• Compliance: Ensuring adherence to company policies and legal requirements throughout the recruitment process.
• Record-keeping: Maintaining detailed records of recruitment metrics for analysis and improvement.

Requirements:To excel in this role, you'll need:

• Minimum of 2 years of recruitment experience in a call center environment
• Matric or equivalent qualification
• Strong verbal and written communication skills, with the ability to communicate effectively with candidates and hiring managers.
• Proven ability to work well under pressure and meet targets.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Proficiency in recruitment software and tools
• Solid understanding of recruitment best practices and trends
• Strong interpersonal and relationship-building skills
• Results-driven, self-motivated, and proactive attitude

Perks and Benefits:

• Medical Insurance and Emergency Assistance: Take care of your health and well-being with comprehensive medical coverage and emergency assistance services.
• LMS Access: Access over 90 courses to support your continuous learning and professional development journey.

Remuneration Package:

• Basic: Market - Related
• Uncapped commission

Working Hours:

• Monday to Friday, 8 am to 5 pm (hours subject to operational changes)

Ready to Take Your Career to the Next Level?If you're ready to join a dynamic team and make a real impact, then Mango5 is the place for you!Join the Mango5 family and let's shape the future together!Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.

Mango5