Responsible for the delivery of site service maintenance and supply of orders to the consumer. Focus on the quality of the product and the service maintenance provided to the customer. Perform in-house / on-site training with quality inspectors, site supervisors, inspectors and assistant inspectors. Maintain and verify the quality of the product and service maintenance via site visits. Assist as point of contact for service requests, coordinating repairs, maintenance and training.
Responsibility to create, maintain and enhance client relationships. Ensure that the reputable excellence of high-quality service and support is maintained and enhanced.
Experience and Knowledge
Managerial skills.
Computer literate.
Knowledge of the Mine Worker's Health and Safety Act.
Knowledge of customers' procedures and policies.
Knowledge of the "OSH" (Occupational Health and Safety) Act.
Knowledge of "SANS" and "ISO" procedures.
Minimum 2 years' experience in an equivalent role, preferably in a mining or manufacturing environment with technical background.
Minimum 2 years' experience in the management of staff.
Demonstrable team leadership and developmental experience, with particular regard to the utilization of delegation skills, to enhance the development of subordinate staff.
Strong communication skills with demonstrated ability to prepare and present professional reports, proposals and communicate in written and oral form.
Background in lubrication or bearing advantages.
Ability to think through and solve problems methodically.
High degree of personal integrity and professionalism.
Attributes
Responsibility
Reliability
Follow-up
Co-operation
Sound communication skills
Cost-consciousness
Flexibility
Team worker
Result orientated
Decision making
Initiative
Creativity
Change orientated
Ability to analyse
Organization orientated
Quality orientated
Strategic orientated
Ability to learn
Assertive
Communication skills
Customer focus
Networking skills
Coaching
Monitoring
Situational sensitivity
Motivated
Inspiration
Team working skills
NB Travelling will be required
Job Type: Full-time
Education:
Diploma (Preferred)
Job Type: Full-time
Work Location: In person
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