Job Description

Our client in the Insurance industry is currently looking for a Regional Head, in Cape Town, Western Cape.Responsibilities:

• Regional Business Plan:
• Develop and implement the regional business plan by analyzing and identifying opportunities for growing market share - plans to be based on following key revenue drivers.
• Cancellations.
• Cross & Up-selling.
• Lead Generation and New Business.
• Translate plans into individual team objectives.
• Achieve Financial Targets/Budgets.
• Operational effectiveness:
• Develop and manage processes and systems to ensure the provision of a Superior Service Experience at all touch points.
• Standard Operating Procedures (SOPs) aligned to group/company minimum standards.
• Implement and manage respective client service models (Advice/Volume)
• Continuous improvement of quality of advice.
• Monitor that the sales team writes quality business into the correct servicing channel.
• Report and manage bottlenecks pro-actively.
• Ensure all projects are initiated on time and completed within agreed time frames.
• Compliance:
• Ensure that the Region complies with all relevant legislation and regulations.
• Ensure that all product provider relationships are managed in accordance with the requirements of the Indwe standards and applicable legislation.
• Minimal deviations for annual regional compliance audit.
• Talent Management:
• Ensure the business has a developed plan in conjunction with Human Capital which identifies strengths and weaknesses in our Talent Management across all levels of the business.
• Develop a plan to strengthen the weaknesses (where possible) and to build on the strengths (where possible)
• Identify shortages in talent in specific positions and develop a medium-term plan to counter this.
• Ensure the recruitment strategy and processes align with the need to recruit high quality recruits, ensuring the right person in the right job.
• Ensure performance management processes and procedures are effectively implemented.
• Learning and Growth:
• Ensure a culture of constant development and improvement is cultivated in the company.
• Ensure the learning and development programs are aligned with our strategic intent in individual, business and specialist lines.
• All training for staff to be based on Personal Development Plans (PDP)
• Transformation:
• Ensure the attraction and Selection of top caliber EE candidates in line with regional targets.
• Accelerate the development of key EE personnel for succession planning.
• Contribute towards the achievement of the Regional BBBEE targets (Scorecard)

• Minimum 10 years short-term insurance experience, preferably in an intermediary environment.
• Previous leadership experience (at least 5 years) of similar size businesses in the insurance industry.
• Proven ability to successfully lead the broking operations function (Commercial & Personal Lines) in an intermediary environment in the insurance industry.
• Matric.
• Passed The Fais Regulatory Exams.
• 3 Year Diploma/Degree in Finance e. g B. Com or Similar.
• Insurance Qualification NQF5.
• Skills:
• Basic understanding of financial management.
• High level of knowledge and understanding of TCF.
• High level of knowledge and understanding of FAIS.
• High level of knowledge and understanding of S15 of FAIS.
• Computer Literacy and understanding of system requirements for an effective broking system.
• Mathematical Literacy.
• Effective Communication Skills.
• High level Negotiation Skills.
• Effective Presentation Skills.
• Delegation.
• Analytical Ability.
• Networking.
• Decision making.
• Problem Solving.
• Strategic Analysis skills.
• Time management.
• Selling -proven high-level sales skills.
• Ability to manage own work and outputs.
• Leadership ability.
• Project Management.

• Up to R160 000 per month depending on qualification and experience.

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