Job Description

We Go Places! How about you?

Job Grade:

20

Location:

Johannesburg

Function:

Commerce

Reference Number:

135470

Closing Date:

30/05/2025



PURPOSE OF THE JOB



The main objective of the Regional Key Account Manager is to manage Key Account Customers in order to achievedesignated sales targets through the implementation of appropriate and unique strategies for these key accounts.

KEY RESPONSIBILITIES:

Develop trust relationships with a portfolio of major clients

Acquire a thorough understanding of key customer needs and requirements.

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

Ensure the correct products and services are delivered to customers in a timely manner.

Serve as the link of communication between key customers and internal teams.

Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

Play an integral part in generating new sales that will turn into long-lasting relationships.

Prepare regular reports of progress and forecasts to internal and external stakeholders using key accountmetrics.

Apply the key elements of channel, category management in terms of continuously enhancing supply andretailer and manufacturing relationships, meeting consumer needs smarter and faster in such a manner that itwould maximize fi nancial returns.

Develop and implement the most eff ective consumer touch points and the resulting cost effi cientcommunication mediums for the brand to infl uence its consumers (ATL, POS, ROI, Sponsorships, Events, brandhome)

Manage Customer P&L and grow account profi tability

Grow market share

Serve as the single point of contact to coordinate interaction between all functional areas within HeinekenBeverages and their counterparts within the Group Account.

Analyse and interpret business information including legal parameters and governance requirements.

Follow Heineken Beverage's policies and procedures and identify opportunities for continuous improvement



EDUCATIONAL QUALIFICATIONS



Relevant tertiary qualifi cation i.e National Diploma/Degree is needed for the role.



PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES



Minimum of 5 years market experience in Key Account, Business Management, Revenue Management, ChannelManagement and/or Financial Management; within a FMCG company would be a preference.

Sound knowledge of Group Account/Key Account practices and procedures.

Successful track record in relationship management.

Proven track record with sizable portfolio

Above average business acumen, commercial accounting and profi tability management skills

Competent in the use of MS Offi ce (Outlook, Word, Excel, Power Point) will be advantageous.



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.