Regional Legal Credit Control Clerk

Bloemfontein, Free State, South Africa

Job Description


Debt Collection

  • Responsibility for the legal book
  • Collection on Prosecuted employers
  • Capturing and follow up on settlement agreements.
  • Capturing the status of every employer once the employer has appeared before the DRC and make follow up.
  • Follow up and capturing of board decisions.
  • Follow up of deletion reports with inspectorate.
  • Follow up on write offs with SSC returns.
  • Negotiate with delinquent employers to maximise debt recovery.
  • Follow-up daily on progress of the PTP's and the respective statuses to optimise debt recovery.
  • Use effective communication and negotiation to ensure successful commitments to pay.
  • Liaison with all debtors via all communication mediums - must be willing to phone employers.
  • To receive and resolve queries received from Attorneys & external collection agents.
  • To reconcile accounts in dispute with Attorneys & external collection agents
  • To participate in various departmental ad-hoc initiatives.
Administration
  • Account Reconciliation and liaison with Legal.
  • Accurate input of notes into SLX
  • Update and maintain proper employer details and the integrity of information.
  • Tracing of debtors
  • Use TranUnion reports to for decision making and recommendation to the Credit Control supervisor and legal officer.
  • Linking of documents (TransUnion, deletions reports) on SLX
  • Assessing accounts for write offs and recommending to the Legal officer.
  • Ability to recommend actions that are cost effective on individual matters.
  • Update and maintain legal filing and maintenance of legal library.
  • Issue reminder letters, Final demand letters and default listing notification for periods not referred.
  • Prepare further referral documents.
  • Refer returns to Regional Returns Processor, SSC Returns and ensure that these returns are processed.
Customer Service
  • Liaising with Legal officers and Legal Secretaries regarding the status of accounts
  • Build and maintain relationship with Legal department, Inspectorate and Returns department.
  • Attend to walk in clients.
  • Handle incoming calls in a professional manner.
  • Liaise with attorneys, Liquidators and third parties.
  • Offer high class client service to both internal and external clients.
  • Respond to Client queries within 48 hours via telephone, e-mail, fax or post.
  • To liaise with other departments to address & resolve client queries.
GeneralGeneral Admin DutiesKnowledge/Experience/Skills/Requirements
  • Good written and verbal communication skills
  • Ability to negotiate effectively.
  • Good Analytical skills
  • Creative problem solving skills.
  • Strong Admin Skills
  • Excellent customer service skills.
  • Ability to work under pressure with high volumes of accounts.
  • Sound reconciliation & full function credit control experience/knowledge.
  • Excellent telephone skills
  • Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution)
  • Sound computer literacy an essential (particularly Excel)
  • Ability to deal with people and be result orientated.
THE COUNCILS EMPLOYMENT EQUITY TARGETS WILL BE APPLIED.Qualifications
  • Matric (Grade)
  • Recognized Finance / Credit Control / Legal /Business related qualification
  • 3 to 5 years Legal Credit Control experience, including liaising with external Debt Collectors and Attorneys
  • Working knowledge and understanding of Legal process will be advantageous (i.e. Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs)
  • Experience in Legal Collections

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Job Detail

  • Job Id
    JD1316488
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bloemfontein, Free State, South Africa
  • Education
    Not mentioned