Job Description

How will you CONTRIBUTE and GROW?

The incumbent will manage the Cylinder Distribution in order to ensure the best performance in terms of transportation costs and efficiency while ensuring customer satisfaction and regulation compliance. The incumbent will coordinate a team of cylinder dispatchers and order takers by coaching and supporting them in their daily tasks in their assigned geographical zone.

Responsible for the safe operation of the logistics function involving primary and secondary flows, stock/asset management, staff management as well as Customer satisfaction

Ensure customer satisfaction for PG and HG by executing deliveries IN FULL and ON TIME

Road safety and adherence to IMS, QMS, HSE and SA regulations.

Optimize the efficiency of the cylinder distribution

Evaluates training requirements, follows individual qualifications and plans the training

Organizes and develops experience sharing between dispatchers

Ensures proper working of the routing tool and improvements

Controls cylinder transport invoicing data implementation in the system

Controls that trip returns are recorded by Transport & Stock Coordinators

Controls that drivers are interviewed everyday

Controls that gaps between planning and execution are investigated and corrected by dispatchers

Knows and respects all the procedures (internal such as IMS and legal) for distribution activity

Promotes safe behaviours. Sets up and reinforces the quality systems

Implements corrective and preventive actions to answer customer and distributors claims

Evaluates the performance of carriers and drivers according procurement procedure

Participates in transport procurement workshops (specification definition)

Ensure all documentation is captured within 1 working day of dispatched vehicle return to depot.

Work closely with Customer Service Representatives to ensure morning and afternoon proactive communication to customers regarding short supplies or non deliveries and subsequent action plan

Manage spec gas stock and ensure minimum requirements are maintained

Communicates timeously on shortages and late/non deliveries with the CSRs and sales teams

Manages the Hardgoods storage on site

Dispatch vehicles optimizing departure time

Conducting vehicle inspections



Are you a MATCH?

Educational requirements

Education: Degree/Diploma in Logistics/ Transport Management

Experience

Road transportation 3 - 5 yr

Distribution 3 - 5 yr

Supply chain management 3 - 5 yr

Inventory management experience/ Management of people

Navision

Knowledge and Know-how specific to the job

Operate autonomously

Has a strong knowledge in supply chain management (logistics, route planning, tracking and systems)

Has a solid know-how in team management

Masters computerized systems and environments

Knows how to establish work plans, efficiently allocates or makes use of available resources, act according to plans and establishes priorities

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Air Liquide