Job Description

Job SummaryRegional Restaurant Operations Manager - Cape Town Western Cape - Cape Town*ENVIRONMENT:A company renowned for providing outstanding casual dining and hospitality experiences in and around Cape Town is seeking a proactive and detail-oriented Regional Operations Manager. The ideal candidate should have strong organizational skills and experience in both leading teams and collaborating within the hospitality or food industry. This role requires a vehicle, as travel between restaurant locations will be necessary. A Tertiary qualification will be advantageous.DUTIES:

• Stay tuned in with emerging trends that will affect the business.
• Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action.
• Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants.
• Ensure standards and regulation compliance of the Ops team.
• Identify and communicate operational and financial risks and create corrective action plans.
• Monitor and improve restaurant profitability.
• Submit daily, weekly and monthly & other required reports on a timely basis.
• Provide leadership, coaching & strategic direction to restaurant management teams.

REQUIREMENTS:

• Proven experience at a Regional Management level.
• Must have multisite experience.
• Tertiary qualification is advantageous.
• Intermediate Microsoft Excel and Word skills.
• Strong market knowledge and experience in working across various functions, businesses and regions.
• Previous knowledge of Micros advantages.

ATTRIBUTES:

• Strong Leadership ability.
• Ability to delegate and manage effectively.
• High attention to detail and process driven.
• Analytical.
• Strong verbal and written communication skills.
• Discretion and integrity.
• Problem analysis and problem-solving skills.
• Stress tolerance.
• Decision-making.

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