Job Description

Company Description

iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Are you a driven Regional Sales Manager ready to lead, inspire, and grow our sales footprint across the vibrant Western Cape?


Become part of our iKTribe, empowering entrepreneurs through innovative FinTech solutions and meaningful client partnerships.

So, what will you do?

You will be responsible for helping drive the growth of our business by managing a team of Field and Informal Sales specialists and Agents, as they seek to equip merchants with the payment solutions needed to start, run and grow their businesses. You will have a keen understanding of selling, sales operations, customer account management and trade marketing principles, and will assume overall regional responsibility for sales targets in the formal and informal field sales space.

In addition to the above, you will:

Be responsible for growing the merchant base within your regions through sales of devices and activation of these devices. Formal and Informal field activations will be required from time to time. Sales reporting to be executed and presented as and when required. Ensure that merchants in your region are adequately supported from an acceptance branding perspective. Identify opportunities to enhance the visibility of the iKhokha brand in the Formal and Informal trading environments. Grow the market share in your region through visibility within trading environments. Coordination of tactical activation of brand in conjunction with Marketing team. Management of marketing collateral and swag within region, including distribution to agents and replenishment strategy. Merchant product setup, training and 1st line support. Cross sell of new products and services to merchants within your region. General management of the regional team, including leave management, performance management and goal setting. You will develop and execute in-field training programs to support staff representing/selling iK products in the formal and informal field environments. Ensuring quality assessment of all team members from a product and sales expertise perspective. You will provide reports on completed training programs and deliver insights to management on proposed improvements. Foster strong and trustworthy relationships with key merchants in your region. You will drive your teams to ensure Sales and GP targets are met within your region. You will analyse market insights to determine industry and customer trends and propose opportunities to management to action within your region. You will research and identify opportunities for continuous improvement on training, increasing field sales and relationship building across your region. You will collect competitor information and provide feedback reports based on your analysis. You will be responsible for all stores within your regional territory and ensuring KPIs are met. You will be responsible to fully adopt the companies chosen platform to monitor and measure field specialist and agent activity. Drive the discipline of logging required activity on the chosen system. Responsibility for ensuring that direct reports are using the chosen system as is required. Providing daily, weekly and monthly reports on performance of regional team.

Qualifications

Matric University degree or National Diploma in Marketing, Sales or similar would be advantageous.

Deal Breakers:

At least 5 years of sales operations, retail sales or field sales experience within which 2 years must be managing a distributed team as well as the following:

You will have a proven track record in distributed team management and has worked in the Retail, Food and Beverage or FMCG space. Proficient in English and other South African Languages, both written and verbal. Excellent networking and selling skills, with proven track record in terms of being able to develop your own pipeline of leads, and convert these leads into customers. Solid understanding of MS Office suite, including Excel, Word and PowerPoint, with ability to set targets, communicate these targets to a team, manage the team towards the target, and report on progress being made. Previous experience in using a CRM platform to manage leads, deals and workflows, including ability to report on progress of team using such platforms.

In addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:

Strong analytical ability. Organizational and planning ability. Solutions oriented and excellent team-worker who is able to motivate, manage, coach and lead a diverse team. A confident and assertive communicator with strong influencing and negotiation skills.

Additional Information

Perks of joining the Tribe?

Work in a high-growth company with tangible results you're accountable for. Enjoy hybrid, remote, and in office work models. Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions. Be guided by visionary leadership. Seize the opportunity for study leave. Access to on-demand learning and development. Experience a friendly, collaborative culture with a team of all-round-lekker humans (it's true, we surveyed our Employees and they told us so). * If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.